Salesforce - ADM 201 Certification Review QUESTIONS AND ANSWERS| GRADED A( 46 PAGES)
Where can tasks NOT be created? Choose one answer:
A. Home Tab
B. Chatter feed
C. Activity History related list on a record
D. Search window Correct Answer: D
Tasks cannot be created in the global sear...
salesforce adm 201 certification review questions and answers| graded a 46 pages
salesforce adm 201 certification review
where can tasks not be created choose one answer
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Salesforce - ADM 201 Certification Review QUESTIONS
AND ANSWERS| GRADED A( 46 PAGES)
Where can tasks NOT be created? Choose one answer:
A. Home Tab
B. Chatter feed
C. Activity History related list on a record
D. Search window Correct Answer: D
Tasks cannot be created in the global search window.
A Task has just been created related to a Contact. Where will this Task be visible? Choose three
answers:
A. In the Activity History related list of the Contact
B. In the Open Activities related list of the Contact
C. In the My Activities list for the person assigned to the task
D. In the Open Activities related list of the Account related to the Contact Correct Answer: B,
C, D
What would be the best solution for managing email campaigns and tracking responses back in
Salesforce?
A. Use the standard campaign functionality
B. Build custom functionality that tracks the responses
C. Use a third party app from the App Exchange
D. Use a third party email campaign application and integrate with Salesforce Correct Answer:
C
What will happen if a record in a Data Loader import file contains a picklist value that does not
exist in Salesforce and the picklist is not restricted?
A. The import will fail with an error message
B. The record will be added and the picklist value will be added to the list of existing values
C. The record will be added but the picklist value will not be added to the list of existing values
D. The record will be added with the default value for the picklist field Correct Answer: C
Your organization has multi-currency enabled. What can cause a record in an import file to fail?
Chose three answers:
A. A required field is missing
B. Record fails standard validation rules
C. Record fails custom validation rules
D. Currency field is left blank Correct Answer: A, B, C
,A blank currency field in a multi-currency organization will not be rejected, it will simply use
the personal currency of the users
A user has asked if it is possible to edit multiple records at one time. What feature could you use
to enable this? Choose two answers:
A. Enable inline editing
B. Give the user the Mass Edit for Lists permission
C. Enable quick edit
D. Enable hover edit Correct Answer: A, B
How could you check how many remaining Salesforce licenses are available? Choose two
answers:
A. Click Setup | Company Profile | Company Information
B. Click Setup | Monitor | System Overview
C. Click Setup | Security Controls | Licenses
D. Click Setup | Manage Users | Licenses Correct Answer: A, B
How many child objects can be included in a custom report type?
A. 1
B. 2
C. 3
D. 4 Correct Answer: C
The primary object and up to three child objects can be included in a custom report type
What is true regarding dashboard components?
A. A dashboard component is a visual representation of data in a report.
B. When clicking on a report, users are always navigated to the source report
C. there are only 4 dashboard component types: Chart, Gauge, Metric and Table
D. All of the above Correct Answer: A
Which objects are part of the Sales Cloud?
A. Leads, Opportunities, Forecasts and Agent Console
B. Leads, Campaigns, Opportunities and Forecasts
C. Leads, Contacts, Quotes and Entitlements
D. Accounts, Contacts, Opportunities and Knowledge Correct Answer: B
Your company will be adding a new product which will be delivered once ordered, but billed in
quarterly installments for one year. How can this be reflected in Salesforce?
,A. Create a default revenue schedule for the product
B. Create a default quantity schedule for the product
C. Create both a default revenue and quantity schedule for the product
D. Create a customizable schedule for the product Correct Answer: A
What are the capabilities of Web to Lead? Choose two answers:
A. Validate the data entered in the web form before it is sent to Salesforce
B. Select which standard and custom fields to capture online
C. Specify the default lead creator for web generated leads
D. Capture up to 1,000 leads per day Correct Answer: B, C
Salesforce does not validate the data entered into the web form.
The maximum number of leads that can be captured per day is 500.
If a user is assigned a profile that has read object access to Accounts, what records will the user
be able to see?
A. All accounts
B. Depends on the sharing model
C. Only records owned by the user
D. Depends on the user's role Correct Answer: B
Object access in a profile determines which objects can be seen but not which records. The
sharing model will determine which account records the user will see.
Which statement regarding profiles and roles is correct?
A. A profile controls what data a user can see in the application
B. A role determines what parts of the application the user can access
C. The profile hierarchy determines data access in a read only sharing model
D. The role hierarchy determines data access in a private sharing model Correct Answer: D
Profiles determine what parts of the application a user can see and the permissions on objects.
The role hierarchy determines data access.
A user has reported that they do not see the Contact Type field on the contact screen. What
would you check?
A. The contact page layout displayed for the profile assigned to the user
B. The contact page layout assigned to the user
C. The role assigned to the user
D. Field level security assigned to the user Correct Answer: A
, Field level security can do this, but is assigned to a profile, not directly to a user
What are the basic steps when adding custom fields?
A. Select field type, enter field details, set field level security, select page layouts
B. Select field type, enter field details, set sharing rules, select field level security
C. Select field label, select field type, set sharing rules, select page layouts
D. Select field label, select field type, select field level security, select record types Correct
Answer: A
What is a valid reason that you would modify an Account search layout?
A. You want to control the account fields that are searched
B. You want to control which account fields are displayed in the search results
C. You would like to remove the Account name from the page layout
D. You would like to control the fields displayed in the recent accounts list Correct Answer: B,
D
Search Layouts can be used to control the fields displayed as a result of a search, fields displayed
in a lookup dialog and recently viewed records list
You need to modify the picklist values on a standard field. How can you modify the values?
Choose three answers:
A. The standard values can be deleted
B. Additional values can be added
C. The values can be reordered
D. Values can be added but existing values cannot be deleted Correct Answer: A, B, C
Picklist values on standard fields can be added, deleted, or reordered
A user is setup with a profile that allows create, edit and delete access to Leads. The
organization-wide setting for Leads has been set to private. What will the users access be to other
users Leads?
A. The profile setting will override the sharing setting and the user will be able to edit other
user's leads
B. The profile setting will override the sharing setting and the user will always only have read
access to other user's leads
C. The user will not be able to read, edit or delete other user's leads
D. The profile setting will not override the sharing setting. The user will have access to other
user's leads granted via the tole hierarchy Correct Answer: D
Profiles do not override sharing settings or the role hierarchy. In a private sharing model, the user
will have access to their own records and access to any records for users below them in the role
hierarchy
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