Which action is NOT considered a good practice to encourage desired behaviour in an enterprise?
a) Incentives to encourage and deterrents to enforce desired behaviour
b) Communication throughout the enterprise of desired behaviours and the underlying corporate values
c) Appointing business cha...
which action is not considered a good practice to encourage desired behaviour in an enterprise
what is the main purpose of performing a process capabil
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Cobit 5 - Foundation :: Exam Practice Test
Which action is NOT considered a good practice to encourage desired behaviour in an enterprise?
a) Incentives to encourage and deterrents to enforce desired behaviour
b) Communication throughout the enterprise of desired behaviours and the underlying corporate values
c) Appointing business champions
d) Publishing delegation of authority procedures - ANSWERd) Publishing delegation of authority
procedures is not one of the good practices to help encourage desired behaviour but the other three
are.
What is the main purpose of performing a process capability assessment?
a) To define goals of the process
b) To hire people with correct skills and competencies for executing the process
c) To identify and be part of a process improvement initiative
d) To define the metrics of the process - ANSWERc) One of the main purpose of process capability
assessment is to identify and be part of a process improvement initiative
Which requirement was a major driver for developing the COBIT 5 framework?
a) To encourage a common language throughout the enterprise to allow better understanding of IT by
stakeholders
b) To be generic and useful for enterprises of all sizes, whether commercial, not-for-profit or public
sector
c) To get better control over increasing user-initiated and user-controlled IT solutions
,d) To enable enterprises to achieve operational excellence through the reliable and efficient application
of technology - ANSWERc) To get better control over increasing user-initiated and user-controlled IT
solutions is one of the key drivers for developing the COBIT 5 framework.
What is a very important enterprise communication mechanism for corporate values and desired
behaviour?
a) Process outcomes
b) Principles and policies
c) Organisational structures
d) Rules and norms - ANSWERb) Principles and policies form an important enterprise communication
mechanism for corporate values and desired behaviour.
What capability level is an optimised process?
a) Level 1
b) Level 2
c) Level 3
d) Level 5 - ANSWERd) Level 5 is an optimised process.
In which of the following will you find a description of how the investment and value creation would be
monitored throughout the economic lifecycle, and the metrics to be used (based on goals and metrics)?
a) Business Objectives
b) Process Capability Model
c) Business Policies
, d) Business Case - ANSWERd) The business case should include 'how investment and value creation will
be monitored throughout the economic lifecycle, and the metrics to be used (based on goals and
metrics)?' as one of the minimum requirements.
Which is a vehicle to translate desired behaviour into practical guidance for day-to-day management?
a) Organisational structures
b) Principles, Policies and Framework
c) Processes
d) Rules and Norms - ANSWERb) Principles, Policies and Frameworks are the vehicle to translate desired
behaviour into practical guidance for day-to-day management.
When designing an implementation plan for IT governance and management, what is an environmental
factor to be considered?
a) Industry practices
b) Insufficient IT resources, staff with inadequate skills or staff burnout/dissatisfaction
c) Significant incidents related to IT risk
d) External audit or consultant assessments - ANSWERa) Industry practices are one among many
environment factors that are taken into consideration while designing an implementation plan
What is the activity in continual improvement phase in the implementation lifecycle called where
practical solutions are supported by justifiable business cases?
a) Build Improvements
b) Define Roadmap
c) Plan Programme
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