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PSYCH 103 UNIT 5 MEETING INDIVIDUAL CARE AND SUPPORT NEEDS,100% CORRECT

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PSYCH 103 UNIT 5 MEETING INDIVIDUAL CARE AND SUPPORT NEEDS Inton, Maria Sophia Ernestine L3 Health and Social Care Learner ID: TASK 1 SECTION A INTRODUCTION There are many different ways to support individuals in the health and social care settings and how to meet their nee...

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  • July 1, 2022
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  • 2021/2022
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PSYCH 103 UNIT 5 MEETING INDIVIDUAL
CARE AND SUPPORT NEEDS



Inton, Maria Sophia ErnestineL3
Health and Social Care Learner ID:
11075795

, TASK 1 SECTION A INTRODUCTION

There are many different ways to support individuals in the health and
social care settings and how to meet their needs professionally. Some of the
key points to meet this mission is to apply care values, promote equality and
diversity in the workplace, follow rules and regulations and to ensure that
their own choices and preferences are being adhered when planning for their
care and treatment. In this assignment, I will be discussing about what are the
possible ways to meet individuals’ needs and how are we (as healthcare
professionals) going to ensure that equality and diversity are being applied
during the process. To better understand the topics, there are various case
scenarios included for each key points.

Case Scenario 1

Nusrat Patel is 19 years of age and has learning disabilities and epilepsy. She
has recently left her residential school and now lives full time with her
mother. Nusrat’s mother has recently given up work to care for her, but is
finding this very stressful. Nusrat’s father died when she was five years old.
Nusrat now attends the community centre.

Staff and volunteers at the community centre are aware of Nusrat’s right to be
involved in decisions about her own care. However, as she has learning
disabilities, it was decided to also involve Nusrat’s mother, as her main carer.

Nusrat sometimes has difficulty in expressing her own needs, wants and wishes
and the team has included an advocate who has experience in working with
individuals who have learning disabilities.
Nusrat has her own personal care plan at the centre, which has been
formulated taking a person-centred approach. The plan focuses on Nusrat’s
abilities rather than her disabilities and is flexible to incorporate any necessary
changes.

The plan includes the designation of a named person Nusrat can come to if she
has concerns. Nusrat becomes frequently distressed and so the named person
has completed a counselling training course, which incorporated positive
communication skills, in order to support her.

The planning process for Nusrat included graphical facilitation so that a circle

,of support, which includes Nusrat, her mother and the named person, could be
designed. Other individuals may be added as appropriate.

Nusrat enjoys dance and drama and has joined activities at the centre. The
team who runs the activities has produced Makaton sheets for any scripts or
routines to be followed, so that Nusrat can fully participate in activities and
productions.

Nusrat’s epilepsy is not, currently, well controlled and it has been agreed that
a volunteer will accompany Nusrat to the bathroom to enable emergency
action if this is needed. The volunteer is aware that she must be discreet in
order not to compromise Nusrat’s right to dignity.

With the agreement of Nusrat and her mother, the centre manager has
arranged a meeting with Nusrat’s G.P. to discuss improved management of
Nusrat’s epilepsy. The G.P. has now referred Nusrat to a specialist nurse
practitioner, who is an expert in epilepsy.

Nusrat has a trusting nature and is likely to attach herself to anyone who
appears friendly. This has raised safeguarding concerns and so a list of ‘friends’
using photographs and Makaton symbols has been provided for Nusrat, to
support her independence, whilst contributing to her safety.

, Learning Aim A: Examine principles, values and skills which underpin meeting
the care and support needs of individuals.

(AP1) Explain the importance of promoting equality and diversity for
individuals withdifferent needs.

In this world full of inequality and discrimination, individuals still believe
that everyone should have access to facilities especially to the support and
care they’d be getting from health and social care regardless of their
circumstances. It is the responsibility of the healthcare staff to efficiently
promote equality and diversity across all areas of their workforce, providing a
service that is fair, person-centred and diverse. Equality and Diversity are key
components in the delivery of care services. Good practices means
encouraging and promoting these components wherever possible. It is also
part of the responsibilities of the staff to ensure that through their work,
service users receives the fair and equal treatment with dignity and respect.
Equality and Diversity should be the centre of service planning.
Before anyone, even a professional could be able to promote equality
and diversity within a health and social care setting, it is vital to understand
what they mean. Within the health and social care terminology, Equality is
defined as ensuring that all service users can access the same opportunities
regardless of lifestyle, ability, or ethnic background. On the other hand,
Diversity is defined as demonstrating respect for an individual’s belief, values,
culture and lifestyle and considering differences and own preferences.
Staff and members within the care sector are required to have a fine
knowledge in promoting these key components. Promoting equality and
diversity includes scrutinising care and support plans, identifying a service
user’s needs, recognising differences and reducing inequality. To be able to
achieve this, service providers should make the Common Core Strategic
Principles as the centre of achieving goals within the workforce. These

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