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Project Communications Management 2022 PMP Exam Prep 10 of 15
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Project Communications Management 2022 PMPExam Prep 10 of 15
Acknowledgment Correct Answers: The receiver signals that the message has been received. An
acknowledgment shows receipt of the message, but not necessarily agreement with the message.
Active listening Correct Answers: The receiver confirms that the message is being received through
feedback, questions, prompts for clarity, and other signs of confirmation.
Choice of media Correct Answers: The best modality to use when communicating that is relevant to
the information being communicated.
Communication assumptions Correct Answers: Anything that the project management team believes
to be true but hasn't proven to be true. For example, the project management team may assume that
all of the project team can be reached via cell phone, but parts of the world, as of this writing, don't
have a cell signal.
Communication barrier Correct Answers: Anything that prohibits communication from occurring.
Communication channels formula Correct Answers: N(N - 1)/2, where N represents the number of
identified stakeholders. This formula reveals the total number of communication channels within a
project.
Communication constraints Correct Answers: Anything that limits the project management team's
options. When it comes to communication constraints, geographical locales, incompatible
communications software, and even limited communications technology can constrain the project
team.
Communications management plan Correct Answers: A project management subsidiary plan that
defines the stakeholders who need specific information, the person who will supply the information,
the schedule for the information to be supplied, and the approved modality to provide the information.
Decoder Correct Answers: The device that decodes a message as it is being received.
Effective listening Correct Answers: The receiver is involved in the listening experience by paying
attention to visual cues from the speaker and paralingual characteristics, and by asking relevant
questions.
Encoder Correct Answers: The device that encodes the message being sent.
Feedback Correct Answers: The sender confirms that the receiver understands the message by
directly asking for a response, questions for clarification, or other confirmation.
Influence/impact grid Correct Answers: Stakeholders are mapped on a grid based on their influence
over the project in relation to their influence over the project execution.
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