GEN 499 Conflict Resolution FINAL Milestone Test 2020 | Graded A
2 views 0 purchase
Course
Conflict Resolution (GEN499)
Institution
Southern New Hampshire University
You passed this Milestone
24 questions were answered correctly.
1 question was answered incorrectly.
1
Conflict between coworkers occurred in a company's marketing department when senior
leadership decided to discontinue numerous products, which meant many jobs were then
eliminated.
This is ...
conflict between coworkers occurred in a companys marketing department when senior leadership decided
Written for
Southern New Hampshire University
Conflict Resolution (GEN499)
All documents for this subject (19)
Seller
Follow
Michael01
Reviews received
Content preview
You passed this Milestone
24 questions were answered correctly.
1 question was answered incorrectly.
1
Conflict between coworkers occurred in a company's marketing department when senior
leadership decided to discontinue numerous products, which meant many jobs were then
eliminated.
This is an example of which of the following?
Interconnectivity
System components
Increased efficiency
Attribution bias
CONCEPT
Ripple Effects in Systems
2
Unlike mediation, conciliation attempts to do which of the following?
Meet each party's needs through a collaborative effort
Decide the outcome after reviewing the evidence in the case
Offer opinions and suggestions if asked by either party
Gain concessions from each party to craft an agreement
CONCEPT
Conciliation
3
Which of the following is the best tool for gathering data to conduct a conflict
analysis?
,
Interviewing direct parties in the dispute
Interviewing indirect parties in the dispute
Mapping out the parties' positions
Reading past conflict analyses of the dispute
CONCEPT
Gathering the Data to Analyze
4
Events within a conflict that either initiate a part of the conflict or occur in response
to another event can be considered which of the following?
Underlying factors influencing the conflict
Consequences of the conflict
Causes or consequences of the conflict
Causes of the conflict
CONCEPT
Causes and Consequences
5
Which of the following is the best outline for a problem statement?
How can Party A's needs be met without Party B becoming upset?
How can we decide if Party A's or Party B's needs are more important?
How can we meet all of Party A's needs while still meeting some of Party B's needs?
How can we meet all of Party A's needs, as well as all of Party B's needs?
CONCEPT
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Michael01. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.
