GEN 499 Conflict Resolution Milestone 6 Test 2020 | A Graded
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Course
Conflict Resolution (GEN499)
Institution
Southern New Hampshire University
You passed this Milestone
19 questions were answered correctly.
1
George and Chris were the two best players on their high school soccer team, and had a
tendency to compete with each other both on and off the field. Over the course of their
senior year, what started off as joking comments abou...
gen 499 conflictresolutionmilestone6test2020 | gen499 conflictresolutionmilestone6testa graded
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Southern New Hampshire University
Conflict Resolution (GEN499)
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You passed this Milestone
19 questions were answered correctly.
1
George and Chris were the two best players on their high school soccer team, and had a
tendency to compete with each other both on and off the field. Over the course of their
senior year, what started off as joking comments about who was better than who turned
into full accusations of who was keeping the other down in an effort to make himself look
better. Before their biggest game of the year, Coach Smith sat down with George and Chris,
and tried to remind them of why they were friends and teammates in the first place, and
encouraged them to work out their differences and repair their relationship. If they
couldn't do that before the big game, he insisted that they at least shelve the arguments
until after the game, and work together as part of the team during practice and the game
itself.
What role has Coach Smith taken on with George and Chris, according to the Third
Side?
Teacher
Provider
Healer
Peacekeeper
CONCEPT
Identifying the Third Side and Making It Relevant to Parties
2
The perception of "cause" and "consequence" for each party involved in a conflict
may be __________.
seen as different by each party
All of the answer choices are correct.
hard to distinguish
This study source was downloaded by 100000828511134 from CourseHero.com on 06-03-2022 15:48:14 GMT -05:00
,
blurred together
CONCEPT
Causes and Consequences
3
Which of the following types of information does a conflict analysis seek to gather?
Factual information
Emotional reactions
Parties' perceptions
All of the answer choices are correct.
CONCEPT
The Analysis Process
4
Which of the following statements describes how a fact differs from a perception of a
fact in the conflict resolution process?
A fact refers to a verifiable occurrence in the conflict.
A fact refers to a motivation in the conflict.
A fact refers to an intention in the conflict.
A fact refers to a root cause of the conflict.
CONCEPT
Gathering the Data to Analyze
5
Which of the following is mapped as part of the conflict analysis process?
Parties’ positions and interests only
This study source was downloaded by 100000828511134 from CourseHero.com on 06-03-2022 15:48:14 GMT -05:00
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