WEek 3 Mid-term exam ALL ANSWERS 100% CORRECT AID GRADE A+ GUARANTEE GRADE A+
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Course
WMBA 2003 (WMBA2003)
Institution
Walden University
seeks to eliminate defects in goods services by preventing and correcting human-generated errors:
Selected
Answer: poka-yoke
Correct
Answer: poka-yoke
Answer Feedback:
(pp. 138, poka-yoke, or mistake proofing seeks to eliminate defects in goods services by preventing and correcting huma...
seeks to eliminate defects in goods services by preventing and correcting human generated errors
it is better to inspect quality of a product rather than to build it in
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Walden University
WMBA 2003 (WMBA2003)
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WEek 3 Mid-term exam ALL ANSWERS 100% CORRECT AID GRADE A+
GUARANTEE GRADE A+
• Question 1
4 out of 4 points
seeks to eliminate defects in goods services by preventing and correcting
human-generated errors:
Selected
Answer: poka-yoke
Correct
Answer: poka-yoke
Answer (pp. 138, poka-yoke, or mistake proofing seeks to eliminate defects
Feedback: in goods services by preventing and correcting human-generated
• errors.)2
Question
4 out of 4 points
It is better to inspect quality of a product rather than to build it into the product.
Selected
Answer: False
Correct
Answer: False
Answer (See Table 1.1, pp. 10 - quality related decisions must ensure that
Feedback: quality is designed and built into all stages of producing and
• delivering
Question 3 goods and services to customers)
4 out of 4 points
The three primary business functions include:
Selected
Answer: Finance, Marketing, and Operations
Correct
Answer: Finance, Marketing, and Operations
Answer the operations function is one of the three primary functions, along
Feedback: with marketing and finance (pp. 5, 11)
• Question 4
4 out of 4 points
Make-to-stock (MTS) and make-to-order (MTO) process choices each offer relative
advantages and disadvantages. Which of the following statements concerning MTS
and MTO is true?
Selected
Answer: MTO typically allows for higher flexibility in product design
, offerings.
Correct
Answer: MTO typically allows for higher flexibility in product design
offerings.
Answer (pp. 67 - MTO process has higher flexibility for product
Feedback: customization.)
• Question 5
4 out of 4 points
Low-contact service operations can work at average demand levels.
Selected
Answer: True
Correct
Answer: True
Answer (pp. 94 - Low-contact operations can work at average demand
Feedback: levels and smooth out the peaks and valley in demand).
• Question 6
4 out of 4 points
The basic foundation of TPS and JIT include all the following elements except?
Selected
Answer: increased product development times
Correct
Answer: increased product development times
Answer (pp. 132 - The second paragraph of Section 7.1 clearly explains that
Feedback: options a to e were the foundations of TPS or JIT.
• Question 7
4 out of 4 points
Outsourcing is the export of service activities such as workforce recruiting, payroll
management, and call center functions to other countries.
Selected
Answer: False
Correct
Answer: False
Answer (pp. 97 - the correct answer is offshoring)
Feedback:
• Question 8
4 out of 4 points
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