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Summary Chapter 8 Teamwork and Conflict Management
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Chapter 8 Teamwork and Conflict Management Summarized
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TEAMWORK ANDCONFLICT Chapter 8
MANAGEMENT
,What is a Good Team?
• Each member must understand their responsibilities
regarding their role as well as the shard goal of the team
• Role overload occurs when members have to carry the r
of lost members that have not been replaced.
• The team needs to play to their strengths by making sur
each member has a strong point in their role and can
contribute to the overall effort of the team.
• Synergy is defined as 1+1=3 which means that the outc
of the team is greater than their individual efforts comb
• Open-mindedness will allow freer and more frank discus
regarding the success of the business, what works and w
doesn’t.
• Successful teamwork relies on people respecting one
another’s opinions and agreeing to disagree until a time
arises where clarity on the teams stance needs to be giv
, • Communication makes or breaks a team. Clear
instruction and transparency is needed so all mem
are informed on what has been accomplished and
what needs to be accomplished.
• A successful team needs a strong leader with a fle
leadership style.
Definitions:
A team is any group of staff members work are wor
together to achieve a common goal.
Team dynamics refers to the factors that influence
a team operates and preforms.
Teamwork refers to the members cooperating to
produce the required result.
Team development is the process of building
cooperation, developing dependence on one anothe
and trust among members.
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