BUS 526 NEGOTIATION & CONFLICT RESOLUTION Sophia Conflict Resolution Final Milestone Questions And Answers
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Course
BUS 526 NEGOTIATION & CONFLICT RESOLUTION Sophia
Institution
BUS 526 NEGOTIATION & CONFLICT RESOLUTION Sophia
Which of the following is a prevention role in the Third Side
approach to conflict resolution?
Healer
Witness
Provider
Equalizer
CONCEPT
Identifying the Third Side and Making It Relevant to Parties
2
A property line conflict between neighbors Prakhash and Elliott escala...
bus 526 negotiation amp conflict resolution sophia conflict resolution final milestone questions and answers
sophia conflict resolution final milestone questions and answers
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BUS 526 NEGOTIATION & CONFLICT RESOLUTION Sophia
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You passed this Milestone
21 questions were answered correctly.
4 questions were answered incorrectly.
1
Which of the following is a prevention role in the Third Side
approach to conflict resolution?
Healer
Witness
Provider
Equalizer
CONCEPT
Identifying the Third Side and Making It Relevant to Parties
2
A property line conflict between neighbors Prakhash and Elliott escalated as
the years went on. The police were called frequently to deal with loud
arguments and acts of vandalism between the two. Officer Graves recently
referred Prakhash and Elliott to a community mediation center. Officer
Graves, who had some conflict resolution training, told the center director
that the conflict was at the crisis stage.
Which of the following best describes why the police officer
described the conflict as being at the crisis stage?
The police had been called many times.
The parties were not in contact with each other.
The dispute had gone on for a long time.
Acts of intentional harm had occurred.
, CONCEPT
Crisis
3
Which of the following is part of the brainstorming process?
Suspending judgement until as many options as possible are
generated
All of the answer choices are correct.
Creating new options based on those already proposed
Generating as many options as possible
CONCEPT
Generating Options
4
Daniel spent a great deal of time out of the office researching a very difficult
project for work. Stopping by his desk, he found a picture of himself with the
caption, "Missing." He stormed into his boss's office and complained of
harassment.
"The picture was my idea," his boss told him. "I thought you might be
stressed from the project, and I wanted to give you a laugh."
"I'm sorry I overreacted," Daniel said. "I feel like some people here don't
realize that I'm working hard on research when I'm out of the office. I thought
I was being criticized."
Which of the following best describes, in the context of
communication, the effect of Daniel’s internal filter in this situation?
The information was not encoded.
The message was misunderstood.
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