BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia
BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia
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BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia Conflict Milestone 2 Questions And Answers
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Course
BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia
Institution
BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia
BUS 526 NEGOTIATION AND CONFLICT RESOLUTION Sophia Conflict Milestone 2 Questions And Answers
Which of the following core concerns describes a person’s sense of
membership in a group?
Appreciation
Affiliation
Status
Autonomy
CONCEPT
Core Concerns: Affiliation
2
Susan...
Susan woke up late one morning. While she was getting ready, the following
thoughts ran through her head:
I was planning on making pancakes for breakfast today since I have that
meeting through lunch, and I'll be starving by the time that meeting ends if I
just have cereal or toast . I don't think I have enough time to make pancakes
now, though, unless I rush through getting ready, but I want to look nice
since the big boss will be at the meeting. I guess I could just go through a
drive-thru on my way to work. I normally don't like to spend the extra
money, but I could get something filling and a cup of that fancy coffee I like.
That would be a nice treat to help make up for sleeping late and being
nervous about sitting in a meeting with the boss.
Which of the following was Susan doing as she was getting ready?
Identifying a rule of thumb
Completing a cost/benefit analysis
,
Completing a risk of loss analysis
Experiencing cognitive dissonance
CONCEPT
Rational Factors in Decision Making
3
Which of the following statements accurately describes the
relationship between attribution bias and trust?
People who are prejudiced by attribution bias tend not to trust anyone.
Parties in a conflict use attribution bias to damage each other's credibility.
People with attribution bias tend to trust members of their own groups and
those with similar histories.
Attribution bias helps a conflict intervener build trust between parties.
CONCEPT
Trust, Credibility, and Authority
4
What is one way a person can resolve cognitive dissonance?
Integrating the multiple beliefs
Accepting that he or she lost the argument
Ignoring the conflict between beliefs
Rejecting all ideas as false
CONCEPT
Cognitive Dissonance and Conflict
5
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