NUR 4590 Profession al Identity of the Nurse Leader Leadership NUR 4590 Exam 2 1) The improvement process in which an organization measures its strategies, operations, or internal process performance against that of best -in-class organizations within or outside its industry determines how those organizations achieved their performance level s, and uses that information to improve its own performance is known as _____. - Benchmarking 2) _____ is the conscientious, explicit, and judicious use of current best evidence in making decisions about the care of individual patients. - Evidence -based practice 3) A Healthcare Failure Modes and Effects Analysis (HFMEA) for a new bar -
coding system is being conducted by an interdisciplinary team. List the steps of the HFMEA in the correct order. a) Identifying prevention strategies b) Endorsing action plans for imple mentation c) Assessing risk points within the process steps d) Flowcharting the steps of the process being studied e) Designing out the most critical of the potential failures f) Recommending process improvements for prevention of the failures g) Ranking k ey risk points in terms of their impact on the potential failure of the system h) Reporting action plans for implementing prevention strategies to the enterprise leaders - d. c. g. e. f. a. h. b. 4) Quality planning establishes the design of a product, service, or process that will meet customer, b usiness, and operational needs to produce the product before it is produced. Quality planning follows a universal sequence of steps. List the universal sequence of steps in order. a) Identify customers and target markets. b) Discover hidden and unmet cust omer needs. c) Develop a service or product that exceeds customer's needs. d) Transfer these designs to the organization and the operating forces to be carried out. e) Translate these needs into product or service requirements: a means to meet their needs. f) Develop the processes that will provide the service, or create the product, in the most efficient way. - a. b. e. c. f. d. 5) Nursing informatics includes the: a) Coding and billing of hospital and physician services. b) Management and communication of data, information, knowledge, and wisdom in nursing practice c) Organization and selection of q uality medical information. d) Support and troubleshooting of computer software issues. 6) Nursing data need to include which of the following domains? a) Fiduciary data b) Outcome data c) Client data d) Tertiary data 7) Management information systems describe a broad scope of activities that includes but is not limited to the management of: a) Decision support systems. b) Merchandise. c) Products. d) Nursing services 8) Effectiveness research: a) Is the study of relationships among health care problems. b) Provides solutions to serious global health care issues. c) Reflects sound, reliable, and valid data that can be examined closely. d) Supplies data that are critical and worthy of gathering. 9) Nursing outcome databases are critical because nurses must be able to: a) Assess the differences between an associate degree in nursing and a bachelor's of science degree in nursing. b) Compare interventional care strategies between physicians. c) Evaluate nurse's aide - and licensed practical/vocational nurse -sensitive outcomes. d) Measure how nurses influence patient outcomes. 10) Which of the following statements best describes a desirable characteristic of a good management information system? a) Data should be sorted and labeled within 2 weeks. b) For accurate interpre tation, data should reflect a health bias. c) Information gathering should be comprehensive and cost -effective. d) The management information system operating system should be Windows -based.
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