3/14/2018 Review Test Submission: BUSI_2003_Week3_Exam – BUSI-...
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BUSI-2003C-1/BUSI-2003-1-Operations2018 Spring Qtr 02/26-05/20-PT3 Quizzes
Review Test Submission: BUSI_2003_Week3_Exam
Review Test Submission:
BUSI_2003_Week3_Exam
Course BUSI-2003C-1/BUSI-2003-1-Operations2018 Spring Qtr 02/26-05/20-
PT3
Test BUSI_2003_Week3_Exam
Started 3/14/18 6:45 AM
Submitted 3/14/18 6:57 PM
Due Date 3/19/18 1:59 AM
Status Needs Grading
Instructions Please answer each question below and click Submit when you have completed the
Quiz.
Which of the following statements concerning service guarantees is false?
Selected
Answer: A service guarantee is a mechanism for a customer to return the service if not
satis ed.
Correct
Answer: A service guarantee is a mechanism for a customer to return the service if not
satis ed.
Answer (pp. 94, a service guarantee is like a product guarantee, except a customer
Feedback: cannot return a service if he or she doesn't like it.)
This study source was downloaded by 100000844317073 from CourseHero.com on 03-31-2022 04:43:16 GMT -05:00
, 3/14/2018 Review Test Submission: BUSI_2003_Week3_Exam – BUSI-...
Question 2 4 out of 4 points
A major drawback of a line process is the jumbled ow, which reduces the throughput and
e ciency.
Selected False
Answer:
Correct False
Answer:
Answer (Table 4.1, pp. 65. Lined ows use a sequenced ow thus enabling it to
produce high volume.)
Feedback:
Question 3 4 out of 4 points
Process selection choices a ect all parts of the rm and thus involve all functional areas
along with general management.
Selected Answer: True
Correct Answer: True
Answer Feedback: (pp. 79, see last paragraph of section 4.8).
Question 4 4 out of 4 points
The Knee-Hugger Jeans Company makes designer jeans in six colors under a make-to-stock
approach. In response to a new fashion craze, customers have expressed the desire to
acquire these jeans in three di erent styles-namely regular, tight- t and relaxed- t styles,
with and without "stylish" holes, and with one of four cuts for the pants leg: boot-cut, bell-
bottom cut, ared-cut or regular cut. How many di erent combinations of unique end items
would this company have to inventory?
Selected Answer: 144
Correct Answer: 144
Answer Feedback: (pp. 55 - 6 X 3 X 2 X 4)
Question 5 4 out of 4 points
The common rst phase of product development focuses on concept development. Which of
the following is not an activity of concept development?
Selected Prototype build and testing
Answer:
Correct Prototype build and testing
Answer:
Answer
This study source was downloaded ( g 3.2 and
by 100000844317073 from pp. 43 - 44 - Prototype
CourseHero.com on 03-31-2022building and-05:00
04:43:16 GMT testing takes place after the
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