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Summary Week 5 Fair minded reasoning PHI103 Does the use of social media tend to improve or harm a business? The University of Arizona Global Campus PHI103: Informal Logic Introduction A social media marketing report shows the top two benefits of social me $7.49   Add to cart

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Summary Week 5 Fair minded reasoning PHI103 Does the use of social media tend to improve or harm a business? The University of Arizona Global Campus PHI103: Informal Logic Introduction A social media marketing report shows the top two benefits of social me

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Week 5 Fair minded reasoning PHI103 Does the use of social media tend to improve or harm a business? The University of Arizona Global Campus PHI103: Informal Logic Introduction A social media marketing report shows the top two benefits of social media marketing to be increased exposure and i...

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PHI103

Does the use of social media tend to improve or harm a business?


The University of Arizona Global Campus

PHI103: Informal Logic


Introduction

A social media marketing report shows the top two benefits of social media marketing to

be increased exposure and increasing traffic (Kumar & Pradhan, 2015). It is important for a

business to keep an active online status to be able to dismiss any harsh rumors or misleading

information that may rise against them. Although using social media can come with its risks, it

provides significant advantage to businesses (Morales, Sosa-Fey & Farias, 2017), it is necessary

to keep in mind whether the use of social media improves or harms a business. This paper will

discuss whether or not studies justify that social media helps a business grow. It will offer a two-

sided argument, one showing that social media improves a business and an opposing argument of

the harm that the use of social media brings upon a business. Following that will be an

analyzation of each argument. Lastly, will be my personal argument, that social media can

benefit the growth of a business and an objection to that argument.

Argument that social media use improves a business

Social media is one of the biggest innovations of the 21st century and keeps evolving

(Tal, 2017). Previous studies have shown great support to the conclusion that the use of social

media improves a business. This argument is presented as follows:

Premise 1: There are many social media marketing platforms available for marketing

(Kumar & Pradhan, 2015).

Premise 2: Social media provides a way in which a business can listen to the needs of

their customers and with a captivated audience, they can entrust this group to promote their

products and services (Tal, 2017).

, Premise 3: Social media not only allows a business to advertise their products and

services among customers, but it can help in other forms of marketing, such as, Business to

business marketing, Business to consumer marketing, and Consumer to consumer marketing

(Kumar & Pradhan, 2015).

Premise 4: Social media marketing is considered to be less invasive than traditional

because it gives customers more control over their experience (Morales, Sosa-Fey, Farias, 2017).

Conclusion: The use of social media can improve a business’ growth.

Argument that social media use harms a business

“Some organizations are concerned about the risks involved in using social media and

choose to forgo utilizing it to its full capability (Morales, Sosa-Fey, Farias, 2017).” Contrarily,

studies have shown a minimum support to the claim that the use of social media harms a

business. The opposing argument is presented as follows:

Premise:1 Possibility of being a less popular site or go unnoticed by what can be potential

customers (Tal, 2017).

Premise 2: Negative comments reaches the ear of people quicker than positive ones, which can

result in loss of customers, damage to brand, and loss of market share (Morales, Sosa-Fey,

Farias, 2017).

Premise 3: Lacking in ability to prove trust can leave the use of social media to be ineffective

(Kumar & Pradhan, 2015).

Conclusion: Social media can harm a business.

Analysis of the arguments

Despite their differences, each argument has premises that are supported by research

done within scholarly sources. Both arguments present fairly strong support towards their

conclusions. Each side of the argument has premises that go hand -in-hand, which provide

support for each conclusion presented. Although neither appears to be a deductively valid

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