Exam (elaborations) C724 (C724) C724 INFORMATION SYSTEMS MANAGEMENT – PRE- ASSESSMENT LATEST UPDATE 2022.
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Course
C724 (C724)
Institution
Western Governors University
C724 Information Systems Management Pre-Assessment Which activity is an example of how information systems support business functions of human resource departments? There are six major components of a computer-based information system, four of which are also in the information technology component....
c724 information systems management – pre assessment
information systems management – pre assessment
which activity is an example of how information systems support business functions of human
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Western Governors University
C724 (C724)
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6/30/2020 WGU Student Portal | Coaching Report
PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT
PHGO
Attempt #1
Status: Passed
1.
Which activity is an example of how information systems support business functions of human resource
departments?
YOUR CORRECT
ANSWER ANSWER
An employee processes invoices to be paid using proprietary software.
An employee veri es a customer’s credit status using a credit check software.
An employee processes monthly payroll checks and bene ts using an open-
source software.
An employee reviews daily inventory reports using an inventory management
software.
2.
There are six major components of a computer-based information system, four of which are also in the
information technology component. Which two components are only parts of the information system?
3.
A police department at a large metropolitan city implemented an information system that analyzes
historical crime data, including date and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the major locations around the city that
are likely to require additional police attention. The police department uses the reports to plan the
of cers’ patrol routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on the
described scenario?
YOUR CORRECT
ANSWER ANSWER
A geographic information system (GIS) that helps increase market share
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product differentiation
A management information system (MIS) that enhances the customer experience
4.
A police department at a large metropolitan city implemented an information system that integrates
historical crime data, including date and locations to other external, environmental, and city-related data.
The system then produces daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to plan the of cers’ patrol
routes, targeting the areas that the system predicted to have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
5.
Which business function is primarily the responsibility of production and operations information systems?
YOUR CORRECT
ANSWER ANSWER
Accounts payable
Quality control
Recruiting and training
Product pricing
6.
A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in order to
ensure that operations run ef ciently. The company needs to hire an expert who will, in addition to the
above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?
7.
A university is looking for ways to customize its courses to the unique needs of its students by creating
various levels of hybrid online courses, such as 80% online for one student, whereas only 30% online for
another.
Which IT management challenge is addressed in this scenario?
YOUR CORRECT
ANSWER ANSWER
Achieve operational excellence
Develop new products and services
Develop strong relationships with suppliers
Improve decision-making
8.
A ride-sharing cab company is looking for ways to generate more business by attracting more customers,
both on the supply (driver) and demand (passenger) side, via a strategy of tracking their monthly miles and
offering “frequent ier” bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario?
YOUR CORRECT
ANSWER ANSWER
Attain operational ef ciency
Improve decision making
Promote competitive advantage
Develop strong relationships with suppliers
9.
An automobile manufacturer is considering equipping the engines of its new models with the capability of
detecting early symptoms of an imminent mechanical or electric failure, automatically transmitting that
warning to the dealership from which the customer purchased the car, and the dealership automatically
contacting the customer to schedule a repair appointment. It is facing the challenge of whether all this is
technically feasible and operationally viable.
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