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Learning aim A/B/C - R Case study- Unit 5 - Meeting Individual Care and Support Needs BTEC Level 3 National Health and Social Care, ISBN: 9781846907470$4.49
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Learning aim A/B/C - R Case study- Unit 5 - Meeting Individual Care and Support Needs BTEC Level 3 National Health and Social Care, ISBN: 9781846907470
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Course
Health and Social Care
Institution
Health And Social Care
Name; __________________
Learning aim A: (Assignment 1 Task 1)
Examine principles, values and skills which underpin meeting the
care and support needs of individuals
A1 Promoting equality, diversity and preventing discrimination
• Definition of equality, diversity and discrimination.
• Im...
learning aim abc r case study unit 5 meeting individual care and support needs btec level 3 national health and social care
isbn 9781846907470
name learning aim a assign
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Health and Social Care
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BTEC Health & Social Care
UNIT5 5Meeting
Unit MEETING INDIVIDUAL
Individual CARE
Care and AND
Support
SUPPORT
Needs
An
Introductio
n
0|Page
, Name; __________________
Learning aim A: (Assignment 1 Task 1)
Examine principles, values and skills which underpin meeting the
care and support needs of individuals
A1 Promoting equality, diversity and preventing discrimination
• Definition of equality, diversity and discrimination.
• Importance of preventing discrimination.
• Initiatives aimed at preventing discrimination in care, e.g. the use of
advocacy services.
A2 Skills and personal attributes required for developing
relationships with individuals
To include:
• the 6Cs – care, compassion, competence, communication, courage and
commitment
• people skills – empathy, patience, engendering trust, flexibility, sense of
humour, negotiating skills, honesty and problem-solving skills
• communication skills – communicating with service users, colleagues and
other professionals, e.g. active listening and responding, using appropriate
tone of voice and language, clarifying, questioning, responding to difficult
situations
• observation skills, e.g. observing changes in an individual’s condition,
monitoring children’s development
• dealing with difficult situations
.
A3 Empathy and establishing trust with individuals
Learners require an overview of the different theories of empathy and the
various methods of establishing positive relationships with individuals in their
care.
1|Page
, Attachment and emotional resilience theory to include the effect of secure
attachments and support on emerging autonomy and resilience.
The triangle of care.
Empathy theories e.g. Johannes Volkelt, Robert Vischer, Martin Hoffman
and Max Scheler
2|Page
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