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Chapter 01 Managers and Managing True / False Questions 1. Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals. True False 2. Management is the planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently. True False 3. An organization’s resources include assets such as people and their skills, know -how, and experience. True False 4. Organizations are effective when managers minimize the amount of input resources. True False 5. Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals. True False 6. Efficiency is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals. True False 7. At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue. The quality that Jim displays here is efficiency. True False 8. Managers affect society directly with their decisions regarding the use of resourc es. True False 9. Management teaches people not yet in positions of authority how to lead coworkers, solve conflicts between them, achieve team goals, and thus increase performance. True False 10. The essential tasks of management include p lanning, organizing, leading, and controlling. True False 11. Leading is the process that managers use to select the goals for the organization. True False 12. As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals. True False 13. Strategies are a cluster of decisions concerning what organizational goals to pursue, what actions to take, and how to use resources to achieve these go als. True False 14. Planning strategies is a simple and straightforward process, since it is done under circumstances when the result is known and assured. True False 15. A low -cost strategy allows an organization to attract customers by se lling goods of inferior quality at a very low price. True False 16. Categorizing people according to their salary into various departments of an organization is known as organizing. True False 17. During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups. True False 18. Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals. True False 19. An outcome of the controlling function should be the ability to measure the organization's performance accurately. True False 20. First-line managers are responsible for the daily supervision o f the nonmanagerial employees who perform the specific activities necessary to produce goods and services. True False 21. First-line managers typically supervise middle managers. True False 22. Top managers are responsible for the performance of all departments. True False 23. The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager’s position in the managerial hierarchy. True False 24. The amount of time that manage rs spend planning and organizing resources decreases as they ascend the hierarchy within the organization. True False 25. The lower a manager's position is in the organization's hierarchy, the lesser time she spends in leading and controlling the f irst-line managers of the organization. True False 26. The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager. True False
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