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NURSING BS C493 / C 493 TASK 1 Leadership and Professional Image GRADED A+ $15.49   Add to cart

Exam (elaborations)

NURSING BS C493 / C 493 TASK 1 Leadership and Professional Image GRADED A+

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NURSING BS C493 / C 493 TASK 1 Leadership and Professional Image GRADED A+

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  • February 15, 2022
  • 14
  • 2021/2022
  • Exam (elaborations)
  • Questions & answers
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C493 Task One




Leadership & Professional Image

Western Governors University

Task 1




A1. Problem or Issue

, C493 Task One


The issue within our physician practice has been identified after talking with our office

manager, nurse manager, and our director. The problem that I am seeking to solve within our

physician practice is related to ineffective communication among the members of the healthcare

team. This proposal is related to education in communication while creating a process for

precise, accurate, and effective communication.

A1a. Explanation of Problem or Issue

The daily function of a physician practice relies on communication. Not only is

communication required but it needs to be effective. Modes of communication includes but not

limited to, written, verbal, face-to-face, and electronic. Communication not only needs to be

effective when speaking to our patients but communication also has to be effective when we are

collaborating with other healthcare members within our practice. If communication is adequate

and effective then this reduces the chances of any medical errors. The practice where I am

employed has had questions and issues when it comes to communication and making sure the

right information gets through to the right person so our patients are adequately cared for.

A2. Investigation

The problem of ineffective communication has been thoroughly investigated within our

practice. After reading further, you will see that I have also reviewed information from different

professional journals related to communication in healthcare, and it has proved that

communication is a problem healthcare. I met with my office manager, nurse manager, and

director to review the different issues in our practice and communication seems to be the biggest

issue in our practice. I also met with the physicians in the practice to discuss what could be

improved inside the practice, and they also noted that communication between all staff could be

improved. During my investigation I also asked the nurse, scheduler, and receptionist of

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