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Contemporary Marketing 14th Edition by Gene Boone TEST BANK

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Contemporary Marketing 14th Edition by Gene Boone -Test Bank QUESTIONS AND ANSWERS Consumer Behavior TRUE/FALSE 1. Consumer behavior refers to the process of ultimate buye...

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  • February 5, 2022
  • 364
  • 2022/2023
  • Exam (elaborations)
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Contemporary Marketing 14th Edition by
Gene Boone -Test Bank


QUESTIONS AND ANSWERS

,Consumer Behavior



TRUE/FALSE



1. Consumer behavior refers to the process of ultimate buyers making purchasing decisions.

,ANS: T PTS: 1 DIF: 1 REF: 134

OBJ: 5-1

NAT: AACSB Analytic | CB&E Model Customer | R&D Knowledge of human behavior &
society

TYP: KN



2. Kurt Lewin’s model of human behavior defines behavior as a function of the interactions
of personal influences and pressures exerted on them by outside environmental forces.




ANS: T PTS: 1 DIF: 2 REF: 134

OBJ: 5-1

NAT: AACSB Analytic | CB&E Model Customer | R&D Knowledge of human behavior &
society

TYP: AP



3. To better understand how consumers make buying decisions, marketers borrow extensively
from the sciences of physics and biology.




ANS: F PTS: 1 DIF: 1 REF: 134

OBJ: 5-1

NAT: AACSB Analytic | CB&E Model Customer | R&D Knowledge of human behavior &
society

TYP: KN



4. Generally speaking, human behavior is primarily a function of pressures exerted by
outside environmental forces on the individual.

, ANS: F PTS: 1 DIF: 1 REF: 134

OBJ: 5-1

NAT: AACSB Reflective Thinking | CB&E Model Customer | R&D Knowledge of human
behavior & society TYP: AP



5. Kurt Lewin’s theory of human behavior has been modified by marketers to create a model for
understanding consumer behavior. In the adaptation, consumer behavior (B) is a function of
the interactions of interpersonal influences (I) and personal factors (P), or essentially B = f (I,
P).




ANS: T PTS: 1 DIF: 2 REF: 134

OBJ: 5-1

NAT: AACSB Analytic | CB&E Model Customer | R&D Knowledge of human behavior &
society

TYP: KN




6. According to Kurt Lewin’s theory of human behavior, among the personal factors that come
into play affecting consumer behavior are one’s attitudes, learning and perception.




ANS: T PTS: 1 DIF: 1 REF: 134

OBJ: 5-1

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