1. In ideal situations, the goal of communication is to:
In ideal situations, the goal of communication is to:
reach mutual understanding.
give constructive criticism.
commend others.
provide valuable feedback.
Close Explanation
Explanation:
In ideal situations, the goal of co mmunication is to reach mutual
understanding. Studies indicate that managers typically spend 60% to
80% of their time involved in communication. Informing and persuading
are common purposes of communication in a workplace; entertainment
is less so. See 1-1: Value of Communication
2. A person is unable to communicate a message to his or her audience
due to a noisy environment. The noisy environment is an example of
_____.
interference
synergy
chronemics
Close Explanation
Explanation:
The noisy environment is an example of interference. Interferences, also
called barriers, are numerous factors that hinder the communication
process. Physical interferences in a communication channel include a
noisy environment, interruptions, and uncomfortable surroundings. See
1-2: The Communication Process
, 3. Which of the following sentences is true of grapevine
communication?
Which of the following sentences is true of grapevine communication?
It has a single, consistent source.
It passes a message through a linear channel.
It has a reputation for being speedy but inaccurate.
It carries formal messages within an organization.
Close Explanation
Explanation:
As a communication network, the grapevine has a reputation for being
speedy but inaccurate. In the absence of alarms, the grapevine might be
the most effective way to let occupants know that the building is on fire.
It certainly beats sending an email. See 1-3: Communicating within
Organizations
4. Which of the following is a difference between the formal
communication network and informal communication network?
Which of the following is a difference between the formal
communication network and informal communication network?
The formal communication network can be depicted graphically by the
organization chart, whereas the informal communication network cannot
be depicted accurately by any graphic means.
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