The optimal difficulty level of a goal
Selected Answer: occurs when the employees work using
alternate work arrangements.
Response Feedback: One of the trickiest aspects of goal setting is
developing goals that are sufficiently but not overly challenging.
• Question 2
2 out of 2 points
________ potentially improves employee performance by increasing
motivation and clarifying role perceptions.
Selected Answer: Goal setting
Response Feedback: Goal setting is the process of motivating
employees and clarifying their role perceptions by establishing
performance objectives. Goal setting potentially improves employee
performance in two ways: (1) by amplifying the intensity and
persistence of effort and (2) by giving employees clearer role
perceptions so their effort is channeled toward behaviors that will
improve work performance.
• Question 3
2 out of 2 points
In expectancy theory, ________ expectancies are influenced by the
individual's belief that he or she can successfully complete the task.
Selected Answer: E-to-P
,Response Feedback: E-to-P expectancies are influenced by the
individual's belief that he or she can successfully complete the task.
• Question 4
0 out of 2 points
Scenario B
Jessie and Paul have worked in the same office at DEF Insurance
LLC for 6 years. Jessie has always taken extra care to follow the
office norms and ensure that everyone has a happy and harmonious
working experience. Paul has been very driven during his years at
DEF Insurance, and though he started as an insurance agent, he has
since been promoted to the agency manager and proudly displays all
of his awards on the wall of his new office.
According to learned needs theory, Jessie most likely has a high
Selected Answer: need for comprehension.
Response Feedback: The need for affiliation is a learned need in
which people seek approval from others, conform to their wishes, and
avoid conflict and confrontation.
• Question 5
0 out of 2 points
People with a high need for affiliation tend to
Selected Answer: be more effective at allocating scarce resources.
Response Feedback: People with a strong need for affiliation try to
project a favorable image of themselves. They tend to actively support
others and try to smooth out workplace conflicts.
• Question 6
2 out of 2 points
,Outcome/input ratio and comparison other are elements of
Selected Answer: equity theory.
Response Feedback: According to equity theory, we compare our
outcome/input ratio with that of a comparison other. A comparison
other is often someone else in a similar position, such as a coworker,
but it might also be someone or a group of people in other jobs.
• Question 7
0 out of 2 points
Feedback can be ________ when employees perform jobs with short
rather than long cycle time.
Selected Answer: less frequent
Response Feedback: Feedback is necessarily less frequent in jobs
with a long cycle time than in jobs with a short cycle time.
• Question 8
2 out of 2 points
Achievement in successful entrepreneurs tends to be
Selected Answer: high.
Response Feedback: Successful entrepreneurs tend to have a high
need for achievement, possibly because they establish challenging
goals for themselves and thrive on competition.
• Question 9
2 out of 2 points
Which of the following statements is true about the innate drives of
people?
Selected Answer: Drives are innate and universal to human
beings.
Response Feedback: Drives are innate and universal, meaning that
we are born with them and everyone has them.
• Question 10
, 2 out of 2 points
The ________ of human beings are also called primary needs.
Selected Answer: drives
Response Feedback: Our innate drives, which represent a universal
and innate brain function that produces emotions that energize
individuals to act on their environment, are also called primary needs.
• Question 11
2 out of 2 points
Which of the following is a major criticism of Maslow's needs
hierarchy theory?
Selected Answer: People do not progress through the hierarchy as
the theory predicts.
Response Feedback: Empirical studies have concluded that people
do not progress through the hierarchy as the theory predicts.
• Question 12
2 out of 2 points
According to expectancy theory, a skill-development training
program would
Selected Answer: mainly increase the effort-to-performance
expectancy.
Response Feedback: E-to-P expectancies are influenced by the
individual's belief that he or she can successfully complete the task.
Some companies increase these expectancies by assuring employees
that they have the necessary competencies, clear role perceptions, and
necessary resources such as counseling, training programs, and
coaching to reach the desired levels of performance.
• Question 13
2 out of 2 points
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