1.The nurse manager is evaluating the change of shift process on the unit. What should be
considered and included each time report is given?
The nurse manager should consider the ratio of nurse-patient .
SBAR report
Priority of high risk patients
2.What behaviors would indicate to the charge nurse that one of the nurses could be
experiencing countertransference? (Found in the Mental Health Review Module)
1. Instruct the clients to complete the entire course of therapy . Not even if symptoms are gone
2. Advise clients to take oral cephalosporins with food
3. Instruct clients to store oral meds in fridge.
3.The nurse is assessing a client upon admission. What factors should the nurse look for that
would increase a client’s risk for injury?
The nurse should asses the GCS level of patient and also the the consciousness of the patient. Age is
also necessary.
4.List the six (6) Quality and Safety Education for Nurses (QSEN) competencies and explain
their importance.
1) PATIENT-CENTERED CARE: Providing care and compassion to address all the needs of the patient.
(2) TEAMWORK AND COLLABORATION: Working together with multidisciplinary health care
team members to improve patient outcomes.
(3) EVIDENCE-BASED PRACTICE: Using current knowledge to base our care and judgement off.
(4) QUALITY IMPROVEMENT: constantly improving health care services and better meet clients’
needs.
(5) SAFETY: minimizing risk factors that could cause injury or harm to clients, self, and others.
(6) INFORMATICS: Using information technology as a communication and information-gathering tool
to make better decisions and improve patient care
5.A client's wife calls the charge nurse to the room and states she is very angry with the nursing
staff because her husband is "not receiving adequate nursing care". What problem solving
strategies should the charge nurse use in this situation?
1. Analyze identifies solutions: the potential pros and cons of each possible solution should be
discussed and attempt to narrow down the number of viable solutions
2. Select a solution: based on this analysis,you must select a solution for implementation.
3. Implement the selected solution: A procedure and timeline for implementation checkoff meet
the implementation of the selected solution.
6.A registered nurse (RN) is preparing to delegate client care to a licensed practical nurse
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