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Summary HR UnitVI.docx MHR 6451 Regular performance evaluations assist the organization in improving a variety of aspects Columbia Southern University MHR 6451 Human Resource Management Methods Date of the Review: June 03, 2021 Employee Name: Nguyen Binh A $7.49   Add to cart

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Summary HR UnitVI.docx MHR 6451 Regular performance evaluations assist the organization in improving a variety of aspects Columbia Southern University MHR 6451 Human Resource Management Methods Date of the Review: June 03, 2021 Employee Name: Nguyen Binh A

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HR UnitVI.docx MHR 6451 Regular performance evaluations assist the organization in improving a variety of aspects Columbia Southern University MHR 6451 Human Resource Management Methods Date of the Review: June 03, 2021 Employee Name: Nguyen Binh An Position: Manager of Team H-J Years/Mont...

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MHR 6451

Regular performance evaluations assist the organization in improving a variety of aspects

Columbia Southern University
MHR 6451 Human Resource Management Methods



Date of the Review: June 03, 2021

Employee Name: Nguyen Binh An
Position: Manager of Team H-J

Years/Months Employed in the Position: 6 months
Reviewer Name and Title: Nguyen Thi Phu – Manager of Sales Department

Below Meets Above
Criteria evaluation Comments expectations expectations expectations
(1) (2) (3)
Effective for all allocated duties and objectives as
required
Getting results 2
Maintain the concentration on the tasks
Break the problem into basis parts and thoroughly
identify the causes

Solving issues Being optimistic when faced with difficulties and 2
presenting a range of innovative and relevant
possibilities. Consider all options before making a
decision
Customer care is substandard, need to be more proactive

Try harder to build relationships with potential customer
Customer service 1
Sometimes there is a delay in responding to clients
without giving them a reason
Be appropriate, listen to others, and treat everyone with
decency and fairness
Leadership 3
Hold employees responsible by being fair and treating all
members of your team equally and fairly
Disseminates vital information to others
Communication 2
Connect with coworkers in a clear and simple way
Fail to grasp, comprehend and fully understand the
company’s new policies and guideline on products to
Job knowledge consult for customers 1

Usually need monitoring, redirection, or re-instruction
Time should be allotted to the tasks in order of priority. If
there is anything that needs to be completed, it should be
Schedules 1
given as soon to minimize compromising the processing
time
Appearance Dress and work style in accordance with the company’s
performance regulations 3
Comply with the confidentiality of information as well as
having prevented the actions that harms the company
Responsibilities 2
Perform responsibilities and duties in accordance with the
positions and tasks assigned by the organization
Courteous attitude towards colleagues and customers
Attitudes Has a positive influence on others, inspiring and pushing 2
them performance their best
Total 19
If the score is 24–30, you are in the high range.

, If the score is 16–23, you are in the moderate

range. If the score is 10–15, you are in the low

range.




Detail about employee’s strengths

- At work, Mr.An is a nimble and energetic employee. He is a fast learner and absorber with a sharp mind. At the same
time, he is always willing to assist his coworkers. When new information becomes available, notify the staff as soon as
possible

- Understand how to receive and solve problems as they arise, assisting others in understanding the root cause of the problem

- Have team spirit, support subordinates in their job

- In accordance with the regulations, Mr.An swiftly averted two internal activities that may have resulted in significant
financial loss to the company by cooperating with other departments to handle them



Detail about employee’s areas requiring improvement

- When dealing with customers, Mr.An should be more flexible and skilled. In consulting with customers, try to keep
emotion in composure. Practice how to elicit potential customers' needs in order for them to use the services in the future,
and recommend alternative items so that clients have more options

- Provide early respond to clients with relevant information to avoid affecting the work progress

- It is necessary to exercise greater caution while implementing new regulations and standards in order to prevent receiving
incorrect information

- Rearrange working and resting time in a methodical manner to reduce work overload



Suggestions for growth, goals, or professional development?

- Discuss concerns with external challenges (clients) with colleagues or supervisors on a regular basis to find solutions as
soon as possible

- Attend additional training sessions organized for individual by the organization every week

- Read carefully new updates on guidelines and rules. Then, examine the differences between old and new data to arrive at
your own conclusion

-In the event of an overload, Mr.An should contact the manager as soon as possible

-Set completion times for certain jobs, and minimize distracting aspects as they may become time-consuming



Additional Comments

- Maintain the existing form and increase some of the mentioned criteria to increase talents. Mr.An has leadership qualities
that make him a good candidate for advancement in his career


Employee Signature Date

Supervisor Signature Date

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