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, Microsoft
MB-300 Exam
Microsoft Dynamics 365: Core Finance and Operations Exam
Questions & Answers
Demo
,Questions & Answers PDF Page 2
Version: 10.2
Question: 1
You need to detail a business process for streaming the customer editing process for account
representatives.
Which two actions should you perform? Each correct answer presents a partial solution.
NOTE: Each correct selection is worth one point.
A. Navigate to the All Customer form for the Accounts receivable module and select the appropriate
customer account.
B. Navigate to the account representative’s workspace and select the appropriate customer account.
C. Select the form and then select Hide.
D. Hide Invoice account from the view.
Answer: AD
Question: 2
You need to determine why the sales associate is not able to see Munson’s in the search results.
What is the cause of the issue?
A. The search criteria is searching for only names that are exactly ‘pickles’.
B. The search criteria is only able to search by the shortened search name of the customer.
C. The search criteria is searching for all customer names that start with ‘pickles’.
D. The search criteria is case sensitive.
You need to configure the system for account representatives.
Which two actions should you perform? Each correct answer presents a partial solution.
NOTE: Each correct selection is worth one point.
A. Recreate the job alert as a change-based alert.
B. Enable change-based alerts.
,Questions & Answers PDF Page 3
C. Increase the batch job running frequency.
D. Specify the batch server for the alert notifications job.
Answer: AB
Question: 4
You need to connect the Excel instance to the Relecloud production instance.
What should you do?
A. Set the server URL to Microsoft.Dynamics.Platform.Integration.Office.UrlViewerApplet.
B. Set the server URL to https://relecloud-prod.operations.dynamics.com.
C. Set the App Correlation ID to https://relecloud-prod.operations.dynamics.com.
D. Set the App Correlation ID to the App Id in the Dynamics 365 Office App Parameters.
DRAG DROP
You need to configure check printing for Munson’s.
Which four actions should you perform in sequence? To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.
DRAG DROP
An organization implements Dynamics 365 for Finance and Operations.
You need to determine where work items originate.
From which module do the following work items originate? To answer, drag the appropriate modules
to the correct work items. Each module may be used once, more than once, or not at all. You may
,Questions & Answers PDF Page 5
need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Question: 7
A company plans to implement the case management feature of Dynamics 365 for Finance and
Operations. You need to describe the scenarios in which you should use the case management tool.
Which three scenarios should be used? Each correct answer presents a complete solution. NOTE:
Each correct selection is worth one point.
A. Since case activities can be assigned to different people, a case can use workflow.
B. Although the sales module already has return-order functionality, case management is still used
for
customer returns and claims.
C. Knowledge articles used by case management are associated with specific functional modules.
D. A human resources generalist can use the case management tool to track employee interactions,
even
though the department stores confidential information about employees.
E. A case can be used to track both external and internal issues.
HOTSPOT
You are tasked with setting up Case management in the Dynamics 365 for Finance and Operations
deployment for your organization.
Your organization must use cases to track defect and enhancement reports for products, so that
engineers can improve products over time. Only appropriate employees within the organization
should have access to cases and related information.
* Call center employees create thousands of service cases and ensure that the proper resources are
allocated for each service.
* Service department employees fix cases created by the call center and create cases for defects and
enhancement suggestions when they identify them.
* Engineers review the cases from the service department while planning and designing the next
version.
You need to configure the tool to enable tracking of service cases and product defects and
enhancements.
Which Case management settings should you choose for each category or categories? To answer,
select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
,Questions & Answers PDF Page 7
Question: 9
A company plans to create a global address book and additional address books for each line of
business. You need to help add parties to the address books.
What party types can you use for both the global address book and the additional address books?
NOTE: Each correct selection is worth one point.
A. Customer
B. Vendor
C. Person
D. Competitor
E. Organization
You are a Dynamics 365 for Finance and Operations system administrator.
You use Lifecycle Services (LCS) for your deployment. The company currently has multiple
methodologies assigned to various projects. One methodology is incorrectly assigned and must be
changed.
, Questions & Answers PDF Page 8
You need to change the methodology on an existing project.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Change methodology
B. Project settings
C. Manage methodologies
D. Edit methodology
Answer: AC
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