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Summary Individual Project Short DRAFT.docx ITEC610 Individual Project I-2 Technology Management Plan DRAFT UMGC ITEC610 Analyzing the situation 1.What is the business model for the corporation? Since Americana is business-providing products to consumers $7.49   Add to cart

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Summary Individual Project Short DRAFT.docx ITEC610 Individual Project I-2 Technology Management Plan DRAFT UMGC ITEC610 Analyzing the situation 1.What is the business model for the corporation? Since Americana is business-providing products to consumers

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Individual Project Short DRAFT.docx ITEC610 Individual Project I-2 Technology Management Plan DRAFT UMGC ITEC610 Analyzing the situation 1.What is the business model for the corporation? Since Americana is business-providing products to consumers by the web store, catalog, and mortar store...

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  • May 18, 2021
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ITEC610


Individual Project I-2 Technology Management Plan

DRAFT

UMGC

ITEC610



Analyzing the situation


1.What is the business model for the corporation?

Since Americana is business-providing products to consumers by the web store, catalog, and

mortar store and housed all under one roof, it is best to use the Business to Consumer model.

2. Where is technology strong? Where is it weak?

There are a number of things going wrong with this business but technology is weakest in the

manage inventory system. The company is having trouble with the refresh rate on volatile

inventory. After doing research, the best way to manage it is to include supply buffer

management, inventory buffers, capacity buffers, and cycle-time reduction strategy. Another area

technology shows weakness is the lack of upgrades in the systems performing the operations.

Employees should also not have access to get on websites that have nothing to do with the job.

That could be something that plays a part in why the system has a slow refresh rate. There also

needs to be more lines to handle the volume of calls that are happening each day.

The business seems to show strong technology aspects in order fulfilments.

3. How do we manage capacity both in terms of our computer system’s capacity (and response

time and fault tolerance) and our staffing capacity (does the work performed full occupy the

expertise for which it is paid?).

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