Incivility has several negative outcome on any organization. The impact of bullying behaviors on the organization are lower morale, lower productivity and increased absenteeism (due to physical, psychological and emotional harm), followed by rapid and increased turnover, which compromises patient s...
Week 7: Collaboration Cafe (graded)
Incivility has several negative outcome on any organization. The impact of bullying
behaviors on the organization are lower morale, lower productivity and increased
absenteeism (due to physical, psychological and emotional harm), followed by rapid and
increased turnover, which compromises patient safety. Workplace bullying also leads to
lawsuits, compensation for disability, loss of profits, negative impact on organizational
reputation, and a corrosion of the patient to health care worker relationship. Employees,
patients and families who witness behaviors that are not civil are concerned about how
care can be impacted.
Think about a time in your nursing practice where you experienced or
witnessed incivility.
Provide a concise description of this experience.
What are some steps that could have been taken to prevent this
from occurring?
Discuss some important ways to create a culture of civility in the workplace.
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