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University of Maryland, University College BMGT 364 Quiz 1
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University of Maryland, University College BMGT 364 Quiz 1 BMGT364 Quiz 1
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1) Eco-friendly Cosmetics, Inc (EFC, Inc) is an environmentally friendly company that hasdecided to undertake a strategic planning project. It wants to ensure that is performs the process
correctly and so intends to start the process with the first step of the strategic planning process,
which is”
(completing a swot analysis) – Wrong
Crafting a mission statement
2) Planning translates strategic plans into specific actions that need to be implemented by
departments throughout the organization
FALSE
3) Manuel works for Resident Inn. In his position, he uses his personality, influence, persuasion
and communication skills to coordinate the staff so they will perform at a high level to help
organization meet its goals. Which management functions does Manuel carry out every day?
Leading
4) The Daily Grind Inc. has been selling coffee and tea products for the past five years. In the
recent two years, The Daily Grind has experienced significant growth that has boosted the sales
that has provided the company significant market share. Customers indicate that they enjy the
products that the Daily Grind provides every day but what is truly appreciated is the service
provided by employees. The employees are the company’s:
Competitive Advantage
5) What is the end result of applying the Gilbreths Motion studies?
(Increased Worker to Manager Relations) Wrong
Increased Worker Satisfaction
6) The four functions of the management process are:
Planning, Organizing, Leading, Controlling
7) The organizing function involves deciding how the organization will be structured
True
8) Ralph Lauren is an American clothing designer and namesake of his company. Over 2014-
2015, sales plateaued and profits declined by 50%. In 2012, the company was worth $16 billion.
Four years later, it was worth half that. Stefan Larsson, the CEO, attributed the decline to several
factors, including a lack of ______, which led to merchandise piling up in bargain bins and outlet
malls, diluting the brand’s cachet.
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