Quiz 6 WK 7
The Balanced Scorecard is considered one of the most important control tools in use. The
Scorecard is a system used by organizations to do the following except
Prioritize resources
Robin’s financial advisor explained that her stock portfolio did very well last year. It grew by 6
percent, better than bonds that earned only 2 percent. During the same period, the S&P 500 grew
14 percent. The S&P 500 is an index of 500 large companies having common stock listed on the
NYSE or NASDAQ. The financial advisor is using the wrong
Performance Standard
Quality management involves controlling, monitoring, and modifying tasks to maintain a desired
level of quality or excellence.
True
The Flower Shop, an online flower company, wanted to take a stand against Uber’s mistreatment
of employees. The CEO, Steven Dyme decided to stop using Uber’s service and made an
announcement that Lyft should be used instead of Uber. Dyme was distracted by a new system
change, and when he checked expenses at year-end, he found $12,000 charged to Uber after his
announcement. What advice would you give him?
Dyme should notify accounting and all employees that Uber expenses will not be reimbursed
Organizational control is an important function because it helps identify errors and deviations
from standards so that corrective actions can be taken to achieve goals. But there are some
disadvantages as well. Which area below would not be a disadvantage?
Resources are focused on objectives
The proper performance of the management control function is critical to the success of an
organization. The steps in the basic control process can be followed for almost any application,
such as improving product quality, reducing waste, and increasing sales. The basic control
process includes the following steps except:
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