Bundle For NRF Exam 3 with Complete Solutions Graded A.docx

NRF 2024 Actual Exam Questions with Answers All C what should a retail associate do if he or she discover an electric hazard? - Answer- Secure the area, and report the situation to management. joe sells acustomer a new freezer for his garage the customer want it installed but the store does no...

NRF 2024 Test Questions with All Correct A The Framework is - Answer-always in effect, and elements can be implemented as needed on a scalable, flexible basis to improve response. NRF Applicability - Answer-Applies to all federal departments and agencies that may be requested to provide assist...

NRF Certificate Test Questions with Correct A which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - Answer-b. products which of the following is a standard term that describes the audience of retail stores - that is, the peo...

NRF Certification Test with Complete S brick-and-mortar - Answer-the presence of a physical storefront and face-to-face customer experiences closeout stores - Answer-off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price c...

NRF Chapter 4 Test Questions with Correct A If you receive counterfeit money, you should - Answer-delay the customer call the police write your initials an date in the white border can make a difference in your overall sales during the year - Answer-referrals is the best means of recomme...

NRF Customer service 4 Test Questions with Answers All C Your business card or the sales receipt is a good place to make notes for a customer regarding: •Your work schedule so the customer can contact you in the future •The date a special order is due •An upcoming sale •All of the a...

NRF Customer Service 100 Questions and Answers 2024 Exam Graded A.docx When balancing service between phone customers and those you may already be helping in the store, you should: •a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the ph...

NRF Customer Service Q When something goes wrong or a product does not perform as expected, provide the customer with a quick resolution and:• An excuse for the product's failure •A cup of coffee• Service with a smile You can best determine the customer's needs by gathering informati...

NRF customer service chapter 3 Test Questions with Correct A Fraud - Answer-means of stealing by trickery, such as stolen debit/credit cards, counterfeit money, currency switching, package switching, refund fraud, refund abuse and stolen or bad checks loss - Answer-when assets of a business ar...

NRF customer service Exam Questions with All Correct Answers (1).docx Brick- and-mortar - Answer-The presence of a physical storefront and face-to-face customer experience. Closeout stores - Answer-Off-price stores that offer an assortment of brand-name merchandise at a significant discount of...

NRF Customer Service Study Guide For 2024 Actual Exam Questions with Correct A A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - A...

NRF Customer Service Test Questions and Answers All C comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item they are purchasing manufacturer - Answer-produces the products e-commerce - Answer-the buying and selling of goods over the intern...

NRF Exam 2 Questions with Correct A Who is the most important person in a retail transaction? - Answer-Customer The overall impression someone gets of a busniess or product. - Answer-Company or Product Brand Uinque way employes interact with each other and customers - Answer-Company Cultu...

NRF Exam 3 with Complete Solutions Graded A.docx What do you need to consider when communicating with a customer? - Answer-Needs & Interests Examples of Non-Verbal Communication - Answer-Body Lanuage, Eye Contact, Voice/Tone, Handmotions, How close your standing Example of Compnay Policie...