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Onboard service SSG EXAMS BUNDLE | Questions and Complete Solutions/Verified Answers |Latest Update 2-24- 2025
Onboard service SSG EXAMS BUNDLE | Questions and Complete Solutions/Verified Answers |Latest Update 2-24- 2025
[Show more]Onboard service SSG EXAMS BUNDLE | Questions and Complete Solutions/Verified Answers |Latest Update 2-24- 2025
[Show more]Safety; service - ANSWER "_____ is what we are, _____ is what we do." 
FA call button - ANSWER Flight attendants should refrain from using the _____ during service so 
as not to disturb passengers 
toilets; sinks; galley drains - ANSWER We never use these to dispose of liquids during the flight. 
...
Preview 2 out of 7 pages
Add to cartSafety; service - ANSWER "_____ is what we are, _____ is what we do." 
FA call button - ANSWER Flight attendants should refrain from using the _____ during service so 
as not to disturb passengers 
toilets; sinks; galley drains - ANSWER We never use these to dispose of liquids during the flight. 
...
_ is what we are, ___ is what we do - ANSWER Safety; Service 
What should FAs refrain from using during service so as not to disturb passengers? - ANSWER 
FA call button 
During flight, NEVER dispose of liquids where? - ANSWER Lav toilets, sinks, and galley drains 
How do you make a Cape Cod Cocktai...
Preview 2 out of 10 pages
Add to cart_ is what we are, ___ is what we do - ANSWER Safety; Service 
What should FAs refrain from using during service so as not to disturb passengers? - ANSWER 
FA call button 
During flight, NEVER dispose of liquids where? - ANSWER Lav toilets, sinks, and galley drains 
How do you make a Cape Cod Cocktai...
_______ is what we are, _______ is what we do - ANSWER Safety 
service 
We never use these to dispose of liquids - ANSWER Toilet 
sinks 
galley drains 
Ingredients for a Cape Cod - ANSWER Vodka 
cranapple 
Manager of Onboard services: Delta and American - ANSWER Raili Edwards 
Manager of Onboard ser...
Preview 2 out of 8 pages
Add to cart_______ is what we are, _______ is what we do - ANSWER Safety 
service 
We never use these to dispose of liquids - ANSWER Toilet 
sinks 
galley drains 
Ingredients for a Cape Cod - ANSWER Vodka 
cranapple 
Manager of Onboard services: Delta and American - ANSWER Raili Edwards 
Manager of Onboard ser...
Will American Customer Experience Auditors announce themselves? - ANSWER Auditors 
will not announce themselves to the flight crew. 
What will auditors observe? - ANSWER Auditors will give IF management feedback 
regarding FA's customer interaction during all announcements, phases of flight, and 
p...
Preview 2 out of 6 pages
Add to cartWill American Customer Experience Auditors announce themselves? - ANSWER Auditors 
will not announce themselves to the flight crew. 
What will auditors observe? - ANSWER Auditors will give IF management feedback 
regarding FA's customer interaction during all announcements, phases of flight, and 
p...
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