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MHA 702 EXAMS PACK | QUESTIONS & ANSWERS (VERIFIED) | LATEST UPDATE | GRADED A+
MHA 702 EXAMS PACK | QUESTIONS & ANSWERS (VERIFIED) | LATEST UPDATE | GRADED A+
[Show more]MHA 702 EXAMS PACK | QUESTIONS & ANSWERS (VERIFIED) | LATEST UPDATE | GRADED A+
[Show more]An experienced interviewer's strongest tool is often ____. 
Correct Answer: silence paired with effective listening 
There are many legal statutes affecting employment practices. The laws having the 
most effects on interviewing include: 
Correct Answer: Title 7 of the Civil Rights Act (1964), Age...
Preview 2 out of 11 pages
Add to cartAn experienced interviewer's strongest tool is often ____. 
Correct Answer: silence paired with effective listening 
There are many legal statutes affecting employment practices. The laws having the 
most effects on interviewing include: 
Correct Answer: Title 7 of the Civil Rights Act (1964), Age...
___ are two significant hr activities. 
Correct Answer: compensation and benefits 
Exchanging pay scale information with professional colleagues in different organizations 
is essentially 
Correct Answer: illegal 
Benefits fall into two broad categories: 
Correct Answer: those that are mandated by ...
Preview 3 out of 17 pages
Add to cart___ are two significant hr activities. 
Correct Answer: compensation and benefits 
Exchanging pay scale information with professional colleagues in different organizations 
is essentially 
Correct Answer: illegal 
Benefits fall into two broad categories: 
Correct Answer: those that are mandated by ...
A human resources department is involved in a number of activities that compose four 
major activity groupings: 
Correct Answer: acquiring employees, maintaining employees, retaining employees, 
and separating employees 
HR tasks can be divided into three categories: 
Correct Answer: common HR tas...
Preview 2 out of 14 pages
Add to cartA human resources department is involved in a number of activities that compose four 
major activity groupings: 
Correct Answer: acquiring employees, maintaining employees, retaining employees, 
and separating employees 
HR tasks can be divided into three categories: 
Correct Answer: common HR tas...
Kotter's eight steps to effectuate an organizational change are: 
Correct Answer: 1) Create urgency 
2) Form a powerful coalition of leaders and stakeholders 
3) Create a vision for the change 
4) Communicate the vision 
5) Remove obstacles 
6) Create short-term wins 
7) Build on the change 
8) Anc...
Preview 2 out of 12 pages
Add to cartKotter's eight steps to effectuate an organizational change are: 
Correct Answer: 1) Create urgency 
2) Form a powerful coalition of leaders and stakeholders 
3) Create a vision for the change 
4) Communicate the vision 
5) Remove obstacles 
6) Create short-term wins 
7) Build on the change 
8) Anc...
HR tasks can divided into 3 categories 
Correct Answer: Common HR tasks 
Less common HR tasks 
Uncommon tasks for HR department 
common HR tasks (typical) 
Correct Answer: •Nearly universal HR tasks: 
-Employment and recruitment 
-Compensation and benefits administration (policy level more than lo...
Preview 3 out of 21 pages
Add to cartHR tasks can divided into 3 categories 
Correct Answer: Common HR tasks 
Less common HR tasks 
Uncommon tasks for HR department 
common HR tasks (typical) 
Correct Answer: •Nearly universal HR tasks: 
-Employment and recruitment 
-Compensation and benefits administration (policy level more than lo...
The primary objective of a manager's actions in response to people problems is 
the____. 
Correct Answer: correction of behavior 
Depending on the nature of the problem, behavioral issues are addressed through 
______. 
Correct Answer: individual coaching, counseling, activities to improve perfor...
Preview 3 out of 25 pages
Add to cartThe primary objective of a manager's actions in response to people problems is 
the____. 
Correct Answer: correction of behavior 
Depending on the nature of the problem, behavioral issues are addressed through 
______. 
Correct Answer: individual coaching, counseling, activities to improve perfor...
A healthcare manager must cultivate a genuine open-door attitude towards employees 
and must exhibit the downward orientation that says although a member of 
management the department manager's primary concern must be for the organization's 
clientele and the employees who provide services. 
Co...
Preview 2 out of 15 pages
Add to cartA healthcare manager must cultivate a genuine open-door attitude towards employees 
and must exhibit the downward orientation that says although a member of 
management the department manager's primary concern must be for the organization's 
clientele and the employees who provide services. 
Co...
referred to as a function, denoting a subunit within. larger organization 
Correct Answer: HR 
what is synonymous with HR function? 
Correct Answer: Human Resources department is synonymous with an HR function 
what did HR start off as? 
Correct Answer: HR started as an employment office 
--relieve...
Preview 2 out of 15 pages
Add to cartreferred to as a function, denoting a subunit within. larger organization 
Correct Answer: HR 
what is synonymous with HR function? 
Correct Answer: Human Resources department is synonymous with an HR function 
what did HR start off as? 
Correct Answer: HR started as an employment office 
--relieve...
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Kotter's eight steps to effectuate an organizational change are: 
Correct Answer: 1) Create urgency 
2) Form a powerful coalition of leaders and stakeholders 
3) Create a vision for the change 
4) Communicate the vision 
5) Remove obstacles 
6) Create short-term wins 
7) Build on the change 
8) Anc...
Preview 2 out of 12 pages
Add to cartKotter's eight steps to effectuate an organizational change are: 
Correct Answer: 1) Create urgency 
2) Form a powerful coalition of leaders and stakeholders 
3) Create a vision for the change 
4) Communicate the vision 
5) Remove obstacles 
6) Create short-term wins 
7) Build on the change 
8) Anc...
what are positive forms of termination? 
Correct Answer: retirements and resignations 
what are negative forms of termination? 
Correct Answer: firings and layoffs 
_____ involves the end of employment at the request of management. 
Correct Answer: Involuntary termination 
What are the types of term...
Preview 4 out of 66 pages
Add to cartwhat are positive forms of termination? 
Correct Answer: retirements and resignations 
what are negative forms of termination? 
Correct Answer: firings and layoffs 
_____ involves the end of employment at the request of management. 
Correct Answer: Involuntary termination 
What are the types of term...
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