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Zendesk Certification Bundled Exams Questions and Answers with Verified Solutions
Zendesk Certification Bundled Exams Questions and Answers with Verified Solutions
[Show more]Zendesk Certification Bundled Exams Questions and Answers with Verified Solutions
[Show more]Zendesk Terms and Tools Questions and 
 
Answers 100% Pass 
 
Support Suite includes which products? Support, Guide, Chat, Talk, + Messaging (think 
omnichannel experience) 
 
Which plan types are available for the Support Suite? Professional at $89/Month Annually 
Enterprise at $149/Month Annually ...
Preview 3 out of 19 pages
Add to cartZendesk Terms and Tools Questions and 
 
Answers 100% Pass 
 
Support Suite includes which products? Support, Guide, Chat, Talk, + Messaging (think 
omnichannel experience) 
 
Which plan types are available for the Support Suite? Professional at $89/Month Annually 
Enterprise at $149/Month Annually ...
Zendesk Certification 2024 Questions 
 
and Answers 100% Pass 
 
What channels does Zendesk offer? Email 
 
Help Center 
Twitter 
Chat 
 
Facebook 
Talk 
Web Widget 
Mobile SDK 
API 
 
How many email addresses can you use? As many as you want! (no limit) 
 
Can you receive/respond to tickets with em...
Preview 3 out of 28 pages
Add to cartZendesk Certification 2024 Questions 
 
and Answers 100% Pass 
 
What channels does Zendesk offer? Email 
 
Help Center 
Twitter 
Chat 
 
Facebook 
Talk 
Web Widget 
Mobile SDK 
API 
 
How many email addresses can you use? As many as you want! (no limit) 
 
Can you receive/respond to tickets with em...
ZENDESK QUESTIONS AND ANSWERS 
 
ALREADY PASSED 
 
Any customer service interaction is ___ more likely to drive disloyalty, than loyalty. 4x 
 
Support makes up ____ of Zendesk's revenue. 70% 
 
______ of most innovative companies use Zendesk Support. 75% 
 
What are the 3 reasons why most companie...
Preview 2 out of 7 pages
Add to cartZENDESK QUESTIONS AND ANSWERS 
 
ALREADY PASSED 
 
Any customer service interaction is ___ more likely to drive disloyalty, than loyalty. 4x 
 
Support makes up ____ of Zendesk's revenue. 70% 
 
______ of most innovative companies use Zendesk Support. 75% 
 
What are the 3 reasons why most companie...
Zendesk Support Admin Certification 
Questions and Answers Already Passed 
 
What is a View? Group tickets based on criteria that the Admin defines. 
 
What are Ticket Fields? Areas inside tickets to add in more contextual information about the 
customer. 
 
What are Events? Area in the ticket inter...
Preview 3 out of 17 pages
Add to cartZendesk Support Admin Certification 
Questions and Answers Already Passed 
 
What is a View? Group tickets based on criteria that the Admin defines. 
 
What are Ticket Fields? Areas inside tickets to add in more contextual information about the 
customer. 
 
What are Events? Area in the ticket inter...
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