NRF Certification package with verified solutions

Who is the most important person in a retail transaction? - Answer ️️-Customer The overall impression someone gets of a business or product. - Answer ️️-Company or Product Brand Unique way employees interact with each other and customers - Answer ️️-Company Culture

Off price retailers - Answer ️️-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer ️️-Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer ️️-Off price store...

which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - Answer ️️-b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores...

A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants Which of the following are app...

Creating customer loyalty is rewarding for: • The store • The sales associate • The customer • All of the above - Answer ️️-All of the above If the customer isn't shopping alone, you can include the rest of the party by: • Showing some kind of service to others in the party, s...

A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants Which of the following are app...

Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️-All of the above List the elements of the distribution channel in ...

Keeping records about customer preferences: • Can help you provide more personalized service to returning customers • Will make customers suspicious of your ability to remember details • Requires an expensive computer system - Answer️️- • Can help you provide more personalized serv...

A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants Which of the following are app...