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when should an MA assistant schedule a return appointment for a pt - when pt checks out proper protocol when following up on nonpayment and of claims from third party payers - notify the pt of the claim; contact third party payer when reviewing a pts history, a cmaa should identify the acronyms a...

Entries in the medical record should be made with: A. Yellow Highlighter B. A #2 pencil C. Black pen D. Black Sharpie Marker - C Although there are credit adjustments, most adjustments would be: A. Added to the patient's account B. Subtracted from the patient's account C. Considered a paym...

Which of the following types of referrals is used in an emergent situation? - Stat Which type of schedule schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients? - Wave Scheduling What term indicate...

When performing closing procedures for the day, which of the following must be secured with a lock and key? - Provider's prescription pads According to OSHA guidelines, which of the following is the appropriate way to file a complaint with OSHA? - submit an online form Which of the following ac...

What are three advantages of computer scheduling? - 1. Can select the best appointment time 2. Has complete patient information 3. Can track future appointments When are patients scheduled in wave booking? - -They come at each hour -They come at the same time -See provider in order they arrive ...

What is Stream scheduling? - Patients are given a predetermined appointment time based on need or urgency. What is Cluster scheduling? - Patient appointments are scheduling based on similarity. What is Wave scheduling? - Groups of patients are booked for the top of each hour. Assumes not everyon...