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WGU C846 Business of IT - Applications|75 Review | Questions with 100% Correct Answers | Verified

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Recall Definitions (Two questions on Exam) - ️️-- Service - ️️A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - ️️A functionality offered by a product or service to meet a particular need....

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Business of IT - Applications - C846|97 Questions And Answers

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dependent on - ️️Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - ️️Who developed ITIL? Strategy - ️️Which service lifecycle stage is considered to be the core of ...

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WGU C846 ITIL|117 |Review | Questions with 100% Correct Answers | Verified | Latest Update

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Strategy life cycle - ️️This is considered the core of the life cycle management process Core Service - ️️A service that produces the basic outcome of the customers desire Customer - ️️Someone who buys good or services Enabling service - ️️A service needed to deliver a core ...

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WGU C846 - Business of IT Applications 60 |Review | Questions with 100% Correct Answers | Verified | Latest Update

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Governance - ️️Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - ️️A good-practice guidance applicable to all types of organizations that provide service...

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C846 - Business of IT Applications|222 |Review | Questions with 100% Correct Answers | Verified | Latest Update

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Service - ️️Means of delivering value to customers by facilitating the outcomes customers want to achieve without the ownership of specific costs and risk IT Service Management [ITSM] - ️️Complete set of activities required to provide value to a customer through services, including p...

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WGU - Business of IT - Applications - C846 - Practice A and B|169 Review | Questions with 100% Correct Answers | Verified

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B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - ️️Design and transition B - What is the term for a set of tools, data, and information used to support service configuration management? - ️️CMS B - ...

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Business of IT - Applications - C846 - Pre Assessment 40 Practice Test with answers

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Which of these statements represents an objective of service level management? - ️️Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service metrics most important? - ️️The customer Which of the following is the central repository of...

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Business of IT - Applications - C846 (ITIL Foundation) 261 Review | Questions with 100% Correct Answers | Verified|41 Pages

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Problem management is an important process in the service operation lifecycle stage. How does the process define a problem? - ️️A problem is the unknown, underlying cause of one or more incidents What involves monitoring patterns of business activity? - ️️Capacity management Who "owns...

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WGU C846 - Cram Card|75 Exam Questions and Answers |Download To Score A+|2024

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Product - ️️is configuration of resources, created by the organization, that will be potentially valuable for their customers Organization - ️️a person or group of people that has it's own functions with responsibilities, authorities, and relationships to achieve its objectives Custom...

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