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Package deal For AHLEI Exams with Complete Solution | Guaranteed Success Updated & Verified | 2024
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[Show more]economy, mid-market and luxury - Ans ️️ -what are the three basic service level categories of 
hotels? 
housekeeping labor expense may be higher for suite hotels than for other properties in the mid- 
range service category - Ans ️️ -which of the following is true? 
organizational chart - An...
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Add to carteconomy, mid-market and luxury - Ans ️️ -what are the three basic service level categories of 
hotels? 
housekeeping labor expense may be higher for suite hotels than for other properties in the mid- 
range service category - Ans ️️ -which of the following is true? 
organizational chart - An...
Back of the house - Ans ️️ -The functional areas of a hotel in which staff have little or no direct 
guest contact, such as the engineering, accounting, and human resources divisions 
clefs d'or - Ans ️️ -the international association of concierges; the title "concierge" technically 
appl...
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Add to cartBack of the house - Ans ️️ -The functional areas of a hotel in which staff have little or no direct 
guest contact, such as the engineering, accounting, and human resources divisions 
clefs d'or - Ans ️️ -the international association of concierges; the title "concierge" technically 
appl...
Account Receivable System - Ans ️️ -A system to account for revenue that is due (has been 
earned) but not yet collected 
Accural Accounting System - Ans ️️ -An accounting system that matches revenue generated 
with the expenses incurred to generate the revenue 
Commercial Food Service Opera...
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Add to cartAccount Receivable System - Ans ️️ -A system to account for revenue that is due (has been 
earned) but not yet collected 
Accural Accounting System - Ans ️️ -An accounting system that matches revenue generated 
with the expenses incurred to generate the revenue 
Commercial Food Service Opera...
Why is it important that you, a hospitality student or professional, study accounting? - Ans ️️ - 
As a user of financial information, you need to know how the information is processed and how 
reports are prepared. 
The fundamental purpose of accounting is to: - Ans ️️ -provide accurate, us...
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Add to cartWhy is it important that you, a hospitality student or professional, study accounting? - Ans ️️ - 
As a user of financial information, you need to know how the information is processed and how 
reports are prepared. 
The fundamental purpose of accounting is to: - Ans ️️ -provide accurate, us...
Which of the following statements about hotel food and beverage operations is TRUE? 
a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's 
food and beverage outlets. 
b. Room service is typically the most profitable food service operation in a hotel. 
c....
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Add to cartWhich of the following statements about hotel food and beverage operations is TRUE? 
a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's 
food and beverage outlets. 
b. Room service is typically the most profitable food service operation in a hotel. 
c....
Does the workplace culture at each property in your organization need to be the same? - Ans️️ - 
No, it behooves an organization to allow the workplace culture to be different at different 
properties. 
What is a good way to reinforce your culture among new and existing employees? - Ans️️ - ...
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Add to cartDoes the workplace culture at each property in your organization need to be the same? - Ans️️ - 
No, it behooves an organization to allow the workplace culture to be different at different 
properties. 
What is a good way to reinforce your culture among new and existing employees? - Ans️️ - ...
Which of the following would be classified as a noncommerical food service operation? - Ans ️️ 
-Meal program at a college or univeristy 
Which of the following would be classified as a commercial food service operation? - Ans ️️ - 
Cafeteria food service in a local shopping mall 
Which of t...
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Add to cartWhich of the following would be classified as a noncommerical food service operation? - Ans ️️ 
-Meal program at a college or univeristy 
Which of the following would be classified as a commercial food service operation? - Ans ️️ - 
Cafeteria food service in a local shopping mall 
Which of t...
Chain Hotel - Ans ️️ -a hotel owned by or affiliated with other properties 
economy/limited service - Ans ️️ -A level of service emphasizing clean, comfortable, 
inexpensive rooms that meet the most basic needs of a guest. Economy or limited service hotels 
appeal primarily to budget minded ...
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Add to cartChain Hotel - Ans ️️ -a hotel owned by or affiliated with other properties 
economy/limited service - Ans ️️ -A level of service emphasizing clean, comfortable, 
inexpensive rooms that meet the most basic needs of a guest. Economy or limited service hotels 
appeal primarily to budget minded ...
Which of the following statements best describes employee empowerment? - Ans ️️ -Employee 
empowerment gives employees the authority to make on-the-spot decisions to respond to guest 
needs-decisions that used to be made only by managers. 
When an inquiry call is received by the sales department...
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Add to cartWhich of the following statements best describes employee empowerment? - Ans ️️ -Employee 
empowerment gives employees the authority to make on-the-spot decisions to respond to guest 
needs-decisions that used to be made only by managers. 
When an inquiry call is received by the sales department...
Noncommerical Food-Service Operation - Ans ️️ -They often provide 100% of the daily 
nutrition for people who rely on their services. 
Contract management companies sometimes run hospital food service operations under the 
direction of - Ans ️️ -Dietitians 
What is a potential disadvantage t...
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Add to cartNoncommerical Food-Service Operation - Ans ️️ -They often provide 100% of the daily 
nutrition for people who rely on their services. 
Contract management companies sometimes run hospital food service operations under the 
direction of - Ans ️️ -Dietitians 
What is a potential disadvantage t...
Chapter 1 
Noncommercial operations - Ans ️️ -o Schools 
o Hospitals 
o Military 
o Nursing homes. 
Hotel sales and marketing department - Ans ️️ -responsible for attracting guests to the 
property, making group bookings, and handling convention services. 
o Often involved with advertising a...
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Add to cartChapter 1 
Noncommercial operations - Ans ️️ -o Schools 
o Hospitals 
o Military 
o Nursing homes. 
Hotel sales and marketing department - Ans ️️ -responsible for attracting guests to the 
property, making group bookings, and handling convention services. 
o Often involved with advertising a...
All of the following are resources available to supervisors except: 
A. Time 
B. Organizational goals 
C. Materials 
D. People - Ans ️️ -Organizational goals 
Which of the following management principles may be violated when food servers are also 
responsible meeting and greeting guests and buss...
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Add to cartAll of the following are resources available to supervisors except: 
A. Time 
B. Organizational goals 
C. Materials 
D. People - Ans ️️ -Organizational goals 
Which of the following management principles may be violated when food servers are also 
responsible meeting and greeting guests and buss...
Adjustment Factor (Standard Recipe) - Ans ️️ -The number by which the amount of each 
ingredient indicated in a standard recipe is multiplied to increase or decrease the recipe's yield, 
determined by dividing the desired yield by the original yield. 
Chaining Recipes - Ans ️️ -Including su...
Preview 1 out of 3 pages
Add to cartAdjustment Factor (Standard Recipe) - Ans ️️ -The number by which the amount of each 
ingredient indicated in a standard recipe is multiplied to increase or decrease the recipe's yield, 
determined by dividing the desired yield by the original yield. 
Chaining Recipes - Ans ️️ -Including su...
What is the first service opportunity for CVB's? - Ans ️️ -When leisure visitors "bite on the 
promotional hook" offered through the bureau's marketing efforts. 
Who should answer a CVB's telephones? - Ans ️️ -The "director of first impressions"- someone 
with a cheery disposition who...
Preview 1 out of 2 pages
Add to cartWhat is the first service opportunity for CVB's? - Ans ️️ -When leisure visitors "bite on the 
promotional hook" offered through the bureau's marketing efforts. 
Who should answer a CVB's telephones? - Ans ️️ -The "director of first impressions"- someone 
with a cheery disposition who...
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