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[Show more]Most people think_____ will motivate them more than it actually does 
pay 
 
 
 
Making work _______ challenging may motivate better than making a job easier 
more 
 
 
 
Employers _______ the power of acknowledgment and thanks 
underestimate 
 
 
 
Common sense is necessary - 
but not sufficient fo...
Preview 3 out of 18 pages
Add to cartMost people think_____ will motivate them more than it actually does 
pay 
 
 
 
Making work _______ challenging may motivate better than making a job easier 
more 
 
 
 
Employers _______ the power of acknowledgment and thanks 
underestimate 
 
 
 
Common sense is necessary - 
but not sufficient fo...
organizational behaviour 
the study of what people think, feel, and do in and around organizations 
social science drawing on other social sciences: psychology, sociology and political science 
interpretive, descriptive, and prescriptive 
 
 
 
importance of organizational behaviour 
understanding y...
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Add to cartorganizational behaviour 
the study of what people think, feel, and do in and around organizations 
social science drawing on other social sciences: psychology, sociology and political science 
interpretive, descriptive, and prescriptive 
 
 
 
importance of organizational behaviour 
understanding y...
What two dimensions of relationships are important in forming alliances? 
- Trust 
- Rapport 
 
 
 
What are important considerations in group negotiations? 
- Trustworthiness of key individuals 
- Binding agreement: collateral, written contract? 
- Nonverbal cues 
 
 
 
What did the eBay methods fo...
Preview 4 out of 37 pages
Add to cartWhat two dimensions of relationships are important in forming alliances? 
- Trust 
- Rapport 
 
 
 
What are important considerations in group negotiations? 
- Trustworthiness of key individuals 
- Binding agreement: collateral, written contract? 
- Nonverbal cues 
 
 
 
What did the eBay methods fo...
Enron Scandal Ex. 
Enron shares skyrocket -> then had giant Q3 loses->reveals they overstated earnings->went under formal investigation->files for bankruptcy->finds out Enron employees destroyed company documents->execs found guilty and losses for employees 
 
Does power corrupt?Or...
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Add to cartEnron Scandal Ex. 
Enron shares skyrocket -> then had giant Q3 loses->reveals they overstated earnings->went under formal investigation->files for bankruptcy->finds out Enron employees destroyed company documents->execs found guilty and losses for employees 
 
Does power corrupt?Or...
How accurate is the Myers-Briggs assessment? 
-It is not very reliable, isn't predictive, and works on a spectrum rather than giving a specific value 
- 3/4 of test takers had different results when tested a second time 
- It is not reliably predictive of anything 
- vast majority of people are som...
Preview 2 out of 9 pages
Add to cartHow accurate is the Myers-Briggs assessment? 
-It is not very reliable, isn't predictive, and works on a spectrum rather than giving a specific value 
- 3/4 of test takers had different results when tested a second time 
- It is not reliably predictive of anything 
- vast majority of people are som...
Programs within the Naval Ordnance Management Policy (NOMP) 
Naval Aviation Maintenance Deficiency Reporting Program (NAMDRP) 
 
 
 
SWO20-AD-SAF-010 
Emphasizes pertinent ordnance safety precautions that all Navy and Marine Corps personnel shall be familiar with 
 
 
 
NATOPS 
Naval Air Training an...
Preview 1 out of 3 pages
Add to cartPrograms within the Naval Ordnance Management Policy (NOMP) 
Naval Aviation Maintenance Deficiency Reporting Program (NAMDRP) 
 
 
 
SWO20-AD-SAF-010 
Emphasizes pertinent ordnance safety precautions that all Navy and Marine Corps personnel shall be familiar with 
 
 
 
NATOPS 
Naval Air Training an...
two routes to power 
dominance and prestige 
 
 
 
dominant leadership style 
Leadership style 
Attributes: assertive, highly directive, top down 
Exert influence: coercion and intimidation 
 
 
 
Greenes 48 laws of power 
conceal intentions, court attention at all costs, use selective honesty and g...
Preview 2 out of 13 pages
Add to carttwo routes to power 
dominance and prestige 
 
 
 
dominant leadership style 
Leadership style 
Attributes: assertive, highly directive, top down 
Exert influence: coercion and intimidation 
 
 
 
Greenes 48 laws of power 
conceal intentions, court attention at all costs, use selective honesty and g...
What steps have organizations taken in terms of diversity since May 2020? 
The 50 largest companies in the united states have significantly increased funds towards racial justice causes, and have heavily mentioned diversity and inclusions. 27 of the aforementioned tie executive compensation to diver...
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Add to cartWhat steps have organizations taken in terms of diversity since May 2020? 
The 50 largest companies in the united states have significantly increased funds towards racial justice causes, and have heavily mentioned diversity and inclusions. 27 of the aforementioned tie executive compensation to diver...
Most creative rotten apple pitches 
- Highlight hidden benefits 
(Sell seeds, not the apples) 
 
- Reframing product 
(Selling rare antique apple) 
 
- Linking to an important cause 
(Proceeds go to charity) 
(Turning into highly efficient battery) 
 
 
 
When might you need to influence and persuad...
Preview 4 out of 37 pages
Add to cartMost creative rotten apple pitches 
- Highlight hidden benefits 
(Sell seeds, not the apples) 
 
- Reframing product 
(Selling rare antique apple) 
 
- Linking to an important cause 
(Proceeds go to charity) 
(Turning into highly efficient battery) 
 
 
 
When might you need to influence and persuad...
OAM 330 POWER AND LEADERSHIP WITH VERIFIED SOLUTIONS.
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Add to cartOAM 330 POWER AND LEADERSHIP WITH VERIFIED SOLUTIONS.
Limits of Rational Analysis Model 
- Bounded by uncertainty and ambiguity (RAM requires a lot of info and very often, we don't have it all) 
- Bounded by imperfections of the mind (Limited by the systematic biases that taint the way we gather, process, and evaluate info.) 
 
 
 
Anchoring 
People f...
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Add to cartLimits of Rational Analysis Model 
- Bounded by uncertainty and ambiguity (RAM requires a lot of info and very often, we don't have it all) 
- Bounded by imperfections of the mind (Limited by the systematic biases that taint the way we gather, process, and evaluate info.) 
 
 
 
Anchoring 
People f...
What did we learn from the Five Tricks game? 
-played this to observe multicultural environments and working with a language barrier 
-culture shock 
-there's culture observed and also unseen/inferred 
 
 
 
Explain iceberg metaphor for cultural differences 
-what we see on the top of the iceberg i...
Preview 2 out of 5 pages
Add to cartWhat did we learn from the Five Tricks game? 
-played this to observe multicultural environments and working with a language barrier 
-culture shock 
-there's culture observed and also unseen/inferred 
 
 
 
Explain iceberg metaphor for cultural differences 
-what we see on the top of the iceberg i...
Anchoring 
the tendency, in making judgments, to rely on the first piece of information encountered or information that comes most quickly to mind 
 
 
 
example of anchoring bias 
estimates made in the presence of an anchor are closer to the anchor. Ex: Prime someone with a large number and then te...
Preview 2 out of 5 pages
Add to cartAnchoring 
the tendency, in making judgments, to rely on the first piece of information encountered or information that comes most quickly to mind 
 
 
 
example of anchoring bias 
estimates made in the presence of an anchor are closer to the anchor. Ex: Prime someone with a large number and then te...
Descriptive science 
what do people do? 
 
 
 
Interpretive science 
how and why does it happen? 
 
 
 
Prescriptive science 
what should people do, and how can we make it happen? 
 
 
 
What is OB? 
- The science of behavior in work organizations 
- An applied social science that draws on more basi...
Preview 3 out of 18 pages
Add to cartDescriptive science 
what do people do? 
 
 
 
Interpretive science 
how and why does it happen? 
 
 
 
Prescriptive science 
what should people do, and how can we make it happen? 
 
 
 
What is OB? 
- The science of behavior in work organizations 
- An applied social science that draws on more basi...
individual level organizational behavior 
-How to avoid common decision traps and make effective decisions 
-How personality and culture influence work behavior 
-How to motivate others 
 
 
 
interpersonal level organizational behavior 
-How people acquire and use power in organizations 
-How to ut...
Preview 2 out of 14 pages
Add to cartindividual level organizational behavior 
-How to avoid common decision traps and make effective decisions 
-How personality and culture influence work behavior 
-How to motivate others 
 
 
 
interpersonal level organizational behavior 
-How people acquire and use power in organizations 
-How to ut...
What is empirical evidence? 
Evidence arising from systematic testing or experimentation 
 
 
 
What is the best form of evidence/info. and the worst form of evidence/info.? 
Best: review or synthesis of multiple experiments and randomized controlled experiments 
Worst: personal experience and anecd...
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Add to cartWhat is empirical evidence? 
Evidence arising from systematic testing or experimentation 
 
 
 
What is the best form of evidence/info. and the worst form of evidence/info.? 
Best: review or synthesis of multiple experiments and randomized controlled experiments 
Worst: personal experience and anecd...
Organizational Behavior 
The science of behavior in work organizations. 
 
(Descriptive Science) What do people do? (Interpretive Science) How and why does it happen? (Prescriptive Science) What should people do and how can we make it happen? 
 
An applied social science that draws on basic social s...
Preview 1 out of 3 pages
Add to cartOrganizational Behavior 
The science of behavior in work organizations. 
 
(Descriptive Science) What do people do? (Interpretive Science) How and why does it happen? (Prescriptive Science) What should people do and how can we make it happen? 
 
An applied social science that draws on basic social s...
Strategic Alliances and Power: how do you define the problem at the outset, before any of the teams met? What were your goals? (BEGINNING) 
Most groups define the problem in terms of economic return 
 
-"How much incremental gain can I make?" (especially A) 
-"Can I get my $3 back?" 
(B is wild ...
Preview 2 out of 6 pages
Add to cartStrategic Alliances and Power: how do you define the problem at the outset, before any of the teams met? What were your goals? (BEGINNING) 
Most groups define the problem in terms of economic return 
 
-"How much incremental gain can I make?" (especially A) 
-"Can I get my $3 back?" 
(B is wild ...
Organizational Behavior 
The study of people at work 
 
 
 
3 sciences behind Organizational Behavior 
Descriptive science, interpretive science, prescriptive science 
 
 
 
Descriptive science 
what do people do? 
 
 
 
interpretive science 
how and why does it happen? 
 
 
 
prescriptive science 
...
Preview 3 out of 18 pages
Add to cartOrganizational Behavior 
The study of people at work 
 
 
 
3 sciences behind Organizational Behavior 
Descriptive science, interpretive science, prescriptive science 
 
 
 
Descriptive science 
what do people do? 
 
 
 
interpretive science 
how and why does it happen? 
 
 
 
prescriptive science 
...
Strategic Alliances Takeaway 1: Relationships 
Coalitions are formed on the basis of relationships between the parties as much as the economic interests that attract the parties 
 
 
 
Dimensions that are important in forming alliances 
- Trust 
- Rapport 
 
 
 
What leads to mistrust? 
- Miscommuni...
Preview 2 out of 15 pages
Add to cartStrategic Alliances Takeaway 1: Relationships 
Coalitions are formed on the basis of relationships between the parties as much as the economic interests that attract the parties 
 
 
 
Dimensions that are important in forming alliances 
- Trust 
- Rapport 
 
 
 
What leads to mistrust? 
- Miscommuni...
MOTIVATION 
It is common for people to think pay and promotion are the biggest job motivators but studies have shown that things such as 
- nature of work 
- co workers 
- workplace support 
- and job quality 
lead to greater job satisfaction 
 
 
 
Flow 
a completely involved, focused state of cons...
Preview 1 out of 4 pages
Add to cartMOTIVATION 
It is common for people to think pay and promotion are the biggest job motivators but studies have shown that things such as 
- nature of work 
- co workers 
- workplace support 
- and job quality 
lead to greater job satisfaction 
 
 
 
Flow 
a completely involved, focused state of cons...
organizational behavior 
The science of behavior in work organizations. An applied social science that draws on more basic social sciences: psych, sociology, poly sci, economics 
Involves descriptive, interpretive, and prescriptive science 
 
 
 
Most important attributes of a job candidate 
communi...
Preview 2 out of 9 pages
Add to cartorganizational behavior 
The science of behavior in work organizations. An applied social science that draws on more basic social sciences: psych, sociology, poly sci, economics 
Involves descriptive, interpretive, and prescriptive science 
 
 
 
Most important attributes of a job candidate 
communi...
self-fulfilling prophecy 
expectancies influence others' actions → A belief that becomes true because you already act like its' true 
 
 
 
availability heuristic 
making a decision based on the answer that most easily comes to mind 
 
 
 
confirmation bias 
a tendency to search for information ...
Preview 1 out of 3 pages
Add to cartself-fulfilling prophecy 
expectancies influence others' actions → A belief that becomes true because you already act like its' true 
 
 
 
availability heuristic 
making a decision based on the answer that most easily comes to mind 
 
 
 
confirmation bias 
a tendency to search for information ...
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