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[Show more]Top-level Managers - Strategic Managers 
Middle-level Managers -Tactical Managers 
Frontline Managers - Operational Managers 
Goals should be: - S.M.A.R.T. Specific, Measurable, Attainable, Relevant, Time-bound 
Strategic Planning - Set of procedures for making decisions about an organization's lon...
Preview 3 out of 20 pages
Add to cartTop-level Managers - Strategic Managers 
Middle-level Managers -Tactical Managers 
Frontline Managers - Operational Managers 
Goals should be: - S.M.A.R.T. Specific, Measurable, Attainable, Relevant, Time-bound 
Strategic Planning - Set of procedures for making decisions about an organization's lon...
vision statement - where the organization wants to be in the future 
Mission Statement - what the organization needs to do now to achieve the vision 
"Great Man" theory - certain traits determine good leadership 
behavioral theory - behaviors are conditioned as a result of the environment 
conting...
Preview 3 out of 20 pages
Add to cartvision statement - where the organization wants to be in the future 
Mission Statement - what the organization needs to do now to achieve the vision 
"Great Man" theory - certain traits determine good leadership 
behavioral theory - behaviors are conditioned as a result of the environment 
conting...
Accommodation - A style of dealing with conflict involving cooperation on behalf of the other 
party but not being assertive about one's own interests 
Accounting audits - Procedures used to verify accounting reports and statements 
Acquisition - One firm buying another 
Activity-Based costing (ABC...
Preview 4 out of 31 pages
Add to cartAccommodation - A style of dealing with conflict involving cooperation on behalf of the other 
party but not being assertive about one's own interests 
Accounting audits - Procedures used to verify accounting reports and statements 
Acquisition - One firm buying another 
Activity-Based costing (ABC...
Describe strategic planning - Making decisions about the organization's long-term goals and 
strategies 
Describe strategic goals -major target long-term goals that are effective and efficient 
describe strategy - pattern of actions and resource allocations designed to achieve the goals of 
the org...
Preview 3 out of 18 pages
Add to cartDescribe strategic planning - Making decisions about the organization's long-term goals and 
strategies 
Describe strategic goals -major target long-term goals that are effective and efficient 
describe strategy - pattern of actions and resource allocations designed to achieve the goals of 
the org...
1x sold
A value chain is the sequence of activities that begins with raw materials. What result does a value chain 
end with? - Delivery of products & services 
What happens when an effective value chain is created? - Profit margins are increased 
Industry and market, competitor analysis, and social analysi...
Preview 2 out of 7 pages
Add to cartA value chain is the sequence of activities that begins with raw materials. What result does a value chain 
end with? - Delivery of products & services 
What happens when an effective value chain is created? - Profit margins are increased 
Industry and market, competitor analysis, and social analysi...
1.)The planning level with the shortest time horizon is known as _____ planning. 
A)operational 
B)tactical 
C)managerial 
D)developmental 
E)vertical - A 
2.)The planning process is similar to the _____ process in that both have a series of steps that are 
typically repeated in a cycle. 
A)strategy...
Preview 3 out of 17 pages
Add to cart1.)The planning level with the shortest time horizon is known as _____ planning. 
A)operational 
B)tactical 
C)managerial 
D)developmental 
E)vertical - A 
2.)The planning process is similar to the _____ process in that both have a series of steps that are 
typically repeated in a cycle. 
A)strategy...
A manager is asked to initiate activities that will support environmental scanning.Which activity should 
be used by this manager for this purpose? 
Reviewing production 
Monitoring competitors 
Setting the advertising budget 
Implementing a new program - Monitoring competitors 
A manager, who is ac...
Preview 3 out of 29 pages
Add to cartA manager is asked to initiate activities that will support environmental scanning.Which activity should 
be used by this manager for this purpose? 
Reviewing production 
Monitoring competitors 
Setting the advertising budget 
Implementing a new program - Monitoring competitors 
A manager, who is ac...
Accommodation - A style of dealing with conflict involving cooperation on behalf of the other 
party but not being assertive about one's own interests 
Accountability - The expectation that employees will perform a job, take corrective action when 
necessary, and report upward on the status and qua...
Preview 4 out of 39 pages
Add to cartAccommodation - A style of dealing with conflict involving cooperation on behalf of the other 
party but not being assertive about one's own interests 
Accountability - The expectation that employees will perform a job, take corrective action when 
necessary, and report upward on the status and qua...
A value chain is the sequence of activities that begins with raw materials. What result does a value chain 
end with? - delivery of products and services 
what happens when an effective value chain is created - profit margins are increased 
industry and market, competitor analysis, and social analys...
Preview 2 out of 7 pages
Add to cartA value chain is the sequence of activities that begins with raw materials. What result does a value chain 
end with? - delivery of products and services 
what happens when an effective value chain is created - profit margins are increased 
industry and market, competitor analysis, and social analys...
Delivery of products or services - A value chain is the sequence of activities that begins with raw 
materials. 
What result does a value chain end with? 
Choose 1 answer 
Supply and demand 
Operations and logistics 
Outsourcing or insourcing 
Delivery of products or services 
Profit margins are inc...
Preview 4 out of 33 pages
Add to cartDelivery of products or services - A value chain is the sequence of activities that begins with raw 
materials. 
What result does a value chain end with? 
Choose 1 answer 
Supply and demand 
Operations and logistics 
Outsourcing or insourcing 
Delivery of products or services 
Profit margins are inc...
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