NALP/CALP/LEASING AGENT COMBINED COMPILATION BUNDLE

The implementation and use of a resident portal can increase the effectiveness of the staffs: A. Adherence to fair housing laws. B. Lead response time and closing rates. C. Communication with the apartment community. D. Social media use and relationship marketing efforts. C. Communication with ...

Select the best answer that describes what a Leasing Professional is responsible for: Coping with regulatory laws and guidelines Conducting follow-up telephone calls Shopping the competition Communicating with residents In the video "Big Rocks", what did the big rocks represent? True p...

Communication with the apartment community Implementation and use of a resident portal can increase the effectiveness of the staff's emotional appeal a sales strategy and presentation with which focus is MOST likely to increase a leasing professionals effectiveness modification phy...

What are the three keys to good customer service? • Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? • The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building r...

What are the protected classes that the federal Fair Housing Act and its amendments recognize? • Race • Color (shade of skin) • Religion • National Origin • Sex (including sexual harassment) • Familial Status • Handicap What are some of the ways a company can comply with...

Real Property includes: air space Air rights are defined as: extending into infinity Land ownership includes: subsurface rights Anything affixed to the land with the intent of being permanent is: real property Which of the following is a test of whether an item is a f...

Communication with the apartment community The implementation and use of a resident portal can increase the effectiveness of the staff's: Emotional Appeal A sales strategy and presentation with which focus is most likely to increase a leasing professional's effectiveness? Modificat...

In Illinois for over 25 units, a tenant is entitled to interest on their security deposit was held for how many months? 6 Which of the following does not require disclosure? A. Radon B. Felons living onsite C. Lead-based paint D. Termites felons living onsite What was the date of th...

Definition of Teamwork -Supporting your teammates -Going out of your way to help your teammates -Being Reliable -Communicating clearly Why the Leasing Professional is Critical to the success of a community -Show and lease apartments -Deal and serve residents -They market to prospective...

All security deposits must be placed in an escrow account by? the broker of the leasing agent representing the lessor In Illinois a leasing agent may receive a commission from? his or her sponsoring broker only John begins showing apartments for rent to Sally while taking his real es...