CHAA Exam Bundled Exams with complete solution

Accepting Assignment - When a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access - The Patient's ability to obtain medical care. The ease of access is determined by such ...

CHAA - Certified Healthcare Access Associate NAHAM - The National Association of Healthcare Access Management AIDET - Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - occurs when the provider requests information from the patient. Ex. Customer surveys, Customer...

Internal and external - Patient access service's customers are_____________________. External Customers - is Vital to ensure a positive healthcare experience for patients. Demonstrating compassion - is as significant (important) as competence in assuring that a clean & accurate claim is generate...

Admitting physician - the physician who writes the order for the patient to be admitted to the hospital. This physician must have admitting privileges at the facility providing the healthcare services Advanced Beneficiary Notice (ABN) - a notice that a care provider should give a Medicare benefici...

Accreditation - Defined as "a self-assessment and external peer assessment process used by healthcare organizations to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve." Examples include: TJC, Healthcare Accreditatio...

Accepting Assignment - When a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access - The patient's ability to obtain medical care. The ease of access is determined by such ...