Service Now Certified System Administrator Practice Tests with Verified Questions and Answers Latest 2023

A pick list contains information that Identifies the supplies and instruments needed for a specific doctor and procedure The basic unit of a living organism Cell What is the name of the surgical procedure where an opening is made into the skull? Crainotomy The decontamination area of the cent...

Since Central service techs dont handle money, ethics do not apply to them. True or False False pg 16 Central service workflow can be divided into the handling of 3 categories of items: soiled items, clean items, or sterile items. True or False True pg 9 The use of positive and negative air p...

The order field on a table establishes the sequence for displaying lists. A lower number will show higher on the list; while a higher number will show lower on the list. T/F True The three main UI elements in ServiceNow are: Application Navigator Content Frame Banner Frame The ________ module...

What are the different interfaces for accessing a ServiceNow instance? 1) Now Platform User interface 2) Now Mobile App 3) Service Portal What are the three components of the Now Platform User Interface? 1) Banner Frame 2) Application Navigator 3) Content Frame What are the components of the...

A map to determine relationships between fields displaying an Import Set to fields in an existing table What is a Transform Map in ServiceNow? Self-Service What application is available to all users? Modify the order field How do you change the sort sequence of fields or tasks? Record List Form...

What is a Transform Map in ServiceNow? A map to determine relationships between fields displaying an Import Set to fields in an existing table What application is available to all users? Self-Service How do you change the sort sequence of fields or tasks? Modify the order field Tables and Field...

Application Platform-as-a-Service (PaaS) The ServiceNow Platform operates on this type of model: cloud-based computing model which provides the infrastructure needed to develop, run, and manage applications IT, employee, and customer Now Platform digitizes _________________ workflows web-based...

What is the SNOW Infrastructure? Built on RELATIONAL DB containing data which can be accessed through Now Platform UI What does the ServiceNow infrastructure consist of? *Tables: data structure/database component; contain records *Records: rows in table. Is data stored in table; contain fields...

What does the ServiceNow infrastructure consist of? tables, records, and fields. Which 3 modules can access tables in the System Definition application? Dictionary, Tables & Columns, and Tables What is a dictionary (System Definition)? defines every table and field in the system. Table records...

Base table for storing SLA records (NOT SLA definitions) is? Options are : task_sla contract_sla sla sla_definition task_sla What are possible import sources? (Select all that Apply) Options are : HTTP CSV EXCEL JDBC NETWORK SFTP HTTP, CSV, EXCEL, JDBC, SFTP All workflows absolutely m...

What information does the System Dictionary (also called the Data Dictionary) contain? describe database strcuture, make fields mandatory, make fields unique How to set UI Policy for all views? Global Which of the following is a list of what the Service Catalog contains Record Producers, Order ...

What are the different interfaces for accessing a ServiceNow Instance? -Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? -Banner Frame -Application Navigator -Content Frame What is a col...

(T/F) ACL evaluates condition/script and roles True If prefix of incident needs to be changed, where should you refer? Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the...

What application does provide a centralized location for the creation, categorization, viewing, and governance of information related to the flow of work through ServiceNow? Knowledge Management Each ServiceNow solution provides its own guided setup. When implementing IT Service Management (I...