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What is APM and what assistance does it provide an organization? - Application Portfolio Management is a framework for managing enterprise Business Applications and software-based services. APM aids in - developing a comprehensive understanding of applications in the organization - identifying ...

What does Application Portfolio Management (APM) provide? - Key capabilities to prioritize investments in application portfolio based on data such as risk, value and costs. Why do companies use APM? - To gain a comprehensive understanding of the applications within your organization, so you can:...

What does Application Portfolio Management Provide? - -Scoring algorithms that generate reports about application values and health of IT infrastructure -Metrics that illustrate the business benefits of each application -An inventory of a customer's software applications How does ServiceNow's ...

What are the different interfaces for accessing a ServiceNow Instance? - -Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? - -Banner Frame -Application Navigator -Content Frame What is a ...

A map to determine relationships between fields displaying an Import Set to fields in an existing table - What is a Transform Map in ServiceNow? Self-Service - What application is available to all users? Modify the order field - How do you change the sort sequence of fields or tasks? Record List...

(T/F) ACL evaluates condition/script and roles - True If prefix of incident needs to be changed, where should you refer? - Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All o...

_________ contains information about data type, character limit, default value, dependency, and other attributes of a field. a) System Definition b) Variables c) Task Table d) System Dictionary - D. System Dictionary __________ is a specific type of catalog item that allows end users to create...

What are the different interfaces for accessing a ServiceNow instance? - 1) Now Platform User interface 2) Now Mobile App 3) Service Portal What are the three components of the Now Platform User Interface? - 1) Banner Frame 2) Application Navigator 3) Content Frame What are the components of...

What are the four components of Application Navigator - All applications tab Favorites tab Your history tab Filter navigator Three components of the Now Platform Interface? - Banner Frame Application Navigator Content Frame Different interfaces for accessing ServiceNow instance? - Now Platfor...

What provides a guide for moving data from import sets? - transform map How do you change the sort sequence of fields or task? - modify the order field Tables and Fields can be viewed and manipulated where? - Record List Form Tables and Columns What is the sequencing of publishing a Knowledge A...

NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms - UI Pages NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categories B. Maintain Items C. Con...

The ServiceNow platform and the applications that run on it use a single system of record and common data model to consolidate your organization's business processes. - True It is possible to build custom applications within ServiceNow - True What does aPaaS stand for? - Application Platform as...

Base table for storing SLA records (NOT SLA definitions) is? Options are : task_sla contract_sla sla sla_definition - task_sla What are possible import sources? (Select all that Apply) Options are : HTTP CSV EXCEL JDBC NETWORK SFTP - HTTP, CSV, EXCEL, JDBC, SFTP All workflows absolutel...

Application Platform-as-a-Service (PaaS) - The ServiceNow Platform operates on this type of model: cloud-based computing model which provides the infrastructure needed to develop, run, and manage applications IT, employee, and customer - Now Platform digitizes _________________ workflows web-ba...