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[Show more]What qualities should an MA possess? - 
Dependability 
Courtesy 
Initiative 
Interpersonal Skills 
An implied contract in which the physician is expected to assess and treat the patient with the 
same amount of knowledge, skill, and judgement as another physician under the same 
circumstances. - Ph...
Preview 4 out of 36 pages
Add to cartWhat qualities should an MA possess? - 
Dependability 
Courtesy 
Initiative 
Interpersonal Skills 
An implied contract in which the physician is expected to assess and treat the patient with the 
same amount of knowledge, skill, and judgement as another physician under the same 
circumstances. - Ph...
Which of the following types of referrals is used in an emergent situation? - STAT 
Which of the following schedules more than one patient at the same time with the same provider 
while still allowing adequate time within the hour to see all scheduled patients? - Wave 
booking 
Which of the followin...
Preview 3 out of 19 pages
Add to cartWhich of the following types of referrals is used in an emergent situation? - STAT 
Which of the following schedules more than one patient at the same time with the same provider 
while still allowing adequate time within the hour to see all scheduled patients? - Wave 
booking 
Which of the followin...
Which of the following is an OSHA regulation that must be reviewed yearly to ensure 
compliance? - Bloodborne pathogens standard 
A medical administrative assistant is scheduling a patient for a procedure. Which of the 
following actions should the assistant take first? - Obtain a written prescripti...
Preview 3 out of 17 pages
Add to cartWhich of the following is an OSHA regulation that must be reviewed yearly to ensure 
compliance? - Bloodborne pathogens standard 
A medical administrative assistant is scheduling a patient for a procedure. Which of the 
following actions should the assistant take first? - Obtain a written prescripti...
An office manager asks an MAA to mail a letter to a patient who is being dismissed from the 
practice. Which of the following methods should the MAA use to mail the letter? Certified mail, 
first-class mail, priority, or standard? - Certified Mail 
A MAA should verify a patient's CPT code for which...
Preview 3 out of 26 pages
Add to cartAn office manager asks an MAA to mail a letter to a patient who is being dismissed from the 
practice. Which of the following methods should the MAA use to mail the letter? Certified mail, 
first-class mail, priority, or standard? - Certified Mail 
A MAA should verify a patient's CPT code for which...
when should an MA assistant schedule a return appointment for a pt - when pt checks out 
proper protocol when following up on nonpayment and of claims from third party payers - 
notify the pt of the claim; contact third party payer 
when reviewing a pts history, a cmaa should identify the acronyms a...
Preview 2 out of 11 pages
Add to cartwhen should an MA assistant schedule a return appointment for a pt - when pt checks out 
proper protocol when following up on nonpayment and of claims from third party payers - 
notify the pt of the claim; contact third party payer 
when reviewing a pts history, a cmaa should identify the acronyms a...
What method organizes patient records in chronological order according to the department that 
provided the care? - SOMR (Source-Oriented Medical Record) 
What should the medical administrative assistant do when closing the office? - Activate the 
security alarm 
A provider prescribed an EKG for a p...
Preview 2 out of 5 pages
Add to cartWhat method organizes patient records in chronological order according to the department that 
provided the care? - SOMR (Source-Oriented Medical Record) 
What should the medical administrative assistant do when closing the office? - Activate the 
security alarm 
A provider prescribed an EKG for a p...
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