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Telecommunicator TESTS COMPILATION BUNDLE
Telecommunicator TESTS COMPILATION BUNDLE
[Show more]Telecommunicator TESTS COMPILATION BUNDLE
[Show more]The four general categories of physical requirements for telecommunicators are? correct answer: Hearing, Sight, Manual Dexterity, and Speech 
 
The Four Principle Methods of communication are? correct answer: Reading, Writing, Speaking, and Listening 
 
The primary methods of notifying response pe...
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Add to cartThe four general categories of physical requirements for telecommunicators are? correct answer: Hearing, Sight, Manual Dexterity, and Speech 
 
The Four Principle Methods of communication are? correct answer: Reading, Writing, Speaking, and Listening 
 
The primary methods of notifying response pe...
CAD is an acronym for: 
A. Computer Aided Dispatch 
B. Computer Assisted Dispatch 
C. Call takers Assisting Dispatch 
D. Callers Annoying Dispatch correct answer: A. Computer Aided Dispatch 
 
Which department obtains criminal justice intelligence utilizing local, state and national databases, inp...
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Add to cartCAD is an acronym for: 
A. Computer Aided Dispatch 
B. Computer Assisted Dispatch 
C. Call takers Assisting Dispatch 
D. Callers Annoying Dispatch correct answer: A. Computer Aided Dispatch 
 
Which department obtains criminal justice intelligence utilizing local, state and national databases, inp...
The first 911 call was made in _____________ in _____. (1.01) correct answer: Haleyville, Alabama, 1968 
 
The Wireless Communications & Public Safety Act took effect in ______. (1.01) correct answer: 1999 
 
_____ used the first one radio in _____. (1.01) correct answer: Detroit, 1928 
 
The fir...
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Add to cartThe first 911 call was made in _____________ in _____. (1.01) correct answer: Haleyville, Alabama, 1968 
 
The Wireless Communications & Public Safety Act took effect in ______. (1.01) correct answer: 1999 
 
_____ used the first one radio in _____. (1.01) correct answer: Detroit, 1928 
 
The fir...
It is important for the telecommunicator to communicate effectively, as well as have good pronunciation and grammar because: 
A - the ability to speak clearly is a required NFPA guideline for public safety telecommunicator 
B - foreign language speakers will not be able to understand you if you do n...
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Add to cartIt is important for the telecommunicator to communicate effectively, as well as have good pronunciation and grammar because: 
A - the ability to speak clearly is a required NFPA guideline for public safety telecommunicator 
B - foreign language speakers will not be able to understand you if you do n...
CAD is an acronym for: 
 
A. Computer Aided Dispatch 
B. Computer Assisted Dispatch 
C. Call takers Assisting Dispatch 
D. Callers Annoying Dispatch correct answer: A 
 
Which department obtains criminal justice intelligence utilizing local, state and national databases, inputs criminal justice in...
Preview 2 out of 15 pages
Add to cartCAD is an acronym for: 
 
A. Computer Aided Dispatch 
B. Computer Assisted Dispatch 
C. Call takers Assisting Dispatch 
D. Callers Annoying Dispatch correct answer: A 
 
Which department obtains criminal justice intelligence utilizing local, state and national databases, inputs criminal justice in...
9-1-1 and emergency 7/10 digit phone lines correct answer: The highest priority of incoming calls to be answered by a telecommunicator are: 
 
Is this really an emergency correct answer: the information or question that is not appropriate to add to the standard 9-1-1 telephone answering greeting i...
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Add to cart9-1-1 and emergency 7/10 digit phone lines correct answer: The highest priority of incoming calls to be answered by a telecommunicator are: 
 
Is this really an emergency correct answer: the information or question that is not appropriate to add to the standard 9-1-1 telephone answering greeting i...
In order to become a successful emergency telecommunicator: a combination of the following is required correct answer: Training and temperament 
 
If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources ( TRU...
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Add to cartIn order to become a successful emergency telecommunicator: a combination of the following is required correct answer: Training and temperament 
 
If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources ( TRU...
Telecommunicator correct answer: Dispatcher or other emergency communications specialist 
 
Emergency correct answer: Occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary natural or man-made cause. 
 
Ethics correct answer: Discipline dealin...
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Add to cartTelecommunicator correct answer: Dispatcher or other emergency communications specialist 
 
Emergency correct answer: Occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary natural or man-made cause. 
 
Ethics correct answer: Discipline dealin...
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Routine correct answer: Habitual, Mechanical perfomance, Established procedure 
 
Non-Emergency correct answer: Not relating to; pertaining to emergency 
 
In-Progress correct answer: Going on; Taking place; Happening 
 
Call information correct answer: The dispatcher is the first to gather CLUE...
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Add to cartRoutine correct answer: Habitual, Mechanical perfomance, Established procedure 
 
Non-Emergency correct answer: Not relating to; pertaining to emergency 
 
In-Progress correct answer: Going on; Taking place; Happening 
 
Call information correct answer: The dispatcher is the first to gather CLUE...
Sounds to let the caller know you are still there such as: ok, all right, I see correct answer: Minimal Encouragers 
 
Automatic Location Identification correct answer: ALI 
 
A device used to operate remote radio equipment with controls for radios, CAD, and 9-1-1 correct answer: Console 
 
The _...
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Add to cartSounds to let the caller know you are still there such as: ok, all right, I see correct answer: Minimal Encouragers 
 
Automatic Location Identification correct answer: ALI 
 
A device used to operate remote radio equipment with controls for radios, CAD, and 9-1-1 correct answer: Console 
 
The _...
Telecommunicator correct answer: Dispatcher or other emergency communications specialist 
 
Emergency correct answer: Occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary natural or man-made cause. 
 
Ethics correct answer: Discipline dealin...
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Add to cartTelecommunicator correct answer: Dispatcher or other emergency communications specialist 
 
Emergency correct answer: Occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary natural or man-made cause. 
 
Ethics correct answer: Discipline dealin...
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People with Type ___ personalities often are calm, patient, perform better on complex judgment tasks, good high-level executives, and play for fun and relaxation. 
 
B 
X 
A 
C correct answer: B 
 
Communicating via radio across interagency systems includes: 
 
Mobile to base 
Base to base 
Base to...
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Add to cartPeople with Type ___ personalities often are calm, patient, perform better on complex judgment tasks, good high-level executives, and play for fun and relaxation. 
 
B 
X 
A 
C correct answer: B 
 
Communicating via radio across interagency systems includes: 
 
Mobile to base 
Base to base 
Base to...
the language skill involving spoken words and other vocal sounds that carry info and stimulate meaning correct answer: verbal skills 
 
the four general categories of physical requirments for telecommunicators are correct answer: hearing, sight, manual dexterity, and speech 
 
what law in 1990 mad...
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Add to cartthe language skill involving spoken words and other vocal sounds that carry info and stimulate meaning correct answer: verbal skills 
 
the four general categories of physical requirments for telecommunicators are correct answer: hearing, sight, manual dexterity, and speech 
 
what law in 1990 mad...
The four general categories of physical requirements for telecommunicators are? correct answer: Hearing, Sight, Manual Dexterity, and Speech 
 
The Four Principle Methods of communication are? correct answer: Reading, Writing, Speaking, and Listening 
 
The primary methods of notifying response pe...
Preview 2 out of 5 pages
Add to cartThe four general categories of physical requirements for telecommunicators are? correct answer: Hearing, Sight, Manual Dexterity, and Speech 
 
The Four Principle Methods of communication are? correct answer: Reading, Writing, Speaking, and Listening 
 
The primary methods of notifying response pe...
Summarize the attributes of a professional public telecommunicator. correct answer: Dedicated 
Determined 
Hardworking 
Professional 
Calm 
Responsible 
Honest 
 
Define Duty to Serve correct answer: To provide the highest level of service for the public in their time of need; serving as the criti...
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Add to cartSummarize the attributes of a professional public telecommunicator. correct answer: Dedicated 
Determined 
Hardworking 
Professional 
Calm 
Responsible 
Honest 
 
Define Duty to Serve correct answer: To provide the highest level of service for the public in their time of need; serving as the criti...
occurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary, natural, or man made cause correct answer: emergency 
 
a process in which info is exchanged between individuals through a common system of symbols, signs or behavior correct answer: commu...
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Add to cartoccurrence or imminent threat of damage, injury, or loss of life or property resulting from an extraordinary, natural, or man made cause correct answer: emergency 
 
a process in which info is exchanged between individuals through a common system of symbols, signs or behavior correct answer: commu...
Minimal Encouragers correct answer: Sounds to let the caller know you are still there such as: ok, all right, I see 
 
ALI correct answer: Automatic Location Identification 
 
Console correct answer: A device used to operate remote radio equipment with controls for radios, CAD, and 9-1-1 
 
FCC c...
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Add to cartMinimal Encouragers correct answer: Sounds to let the caller know you are still there such as: ok, all right, I see 
 
ALI correct answer: Automatic Location Identification 
 
Console correct answer: A device used to operate remote radio equipment with controls for radios, CAD, and 9-1-1 
 
FCC c...
Identify THREE communication stadards developed by the Association of Public-Safety Communications Officials (APCO) which telecommunicators must follow. correct answer: - Take advantage of networking opportunities when appropriate 
- Relay pertinent shift activites to a relief dispatcher. 
- Apply ...
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Add to cartIdentify THREE communication stadards developed by the Association of Public-Safety Communications Officials (APCO) which telecommunicators must follow. correct answer: - Take advantage of networking opportunities when appropriate 
- Relay pertinent shift activites to a relief dispatcher. 
- Apply ...
3 primary areas needed to be evaluated correct answer: access, construction, and protective features 
 
Circuit Switching correct answer: used for either analog or digital information 
 
Packet Switching correct answer: developed to ensure continuing communication, if the communication network we...
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Add to cart3 primary areas needed to be evaluated correct answer: access, construction, and protective features 
 
Circuit Switching correct answer: used for either analog or digital information 
 
Packet Switching correct answer: developed to ensure continuing communication, if the communication network we...
The Commission may suspend a license for violating any provision of Texas Occupations Code __________________. (1.1.7) 
 
a. 1649 
b. 1701 
c. 1776 
d. 1889 correct answer: b. 1701 
 
The PSAP to which a call would normally be routed is the __________________. (1.2.4) 
 
a. Primary PSAP 
b. Consoli...
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Add to cartThe Commission may suspend a license for violating any provision of Texas Occupations Code __________________. (1.1.7) 
 
a. 1649 
b. 1701 
c. 1776 
d. 1889 correct answer: b. 1701 
 
The PSAP to which a call would normally be routed is the __________________. (1.2.4) 
 
a. Primary PSAP 
b. Consoli...
Where was the first documented form of police communication? correct answer: Old England 
 
In 1870, what city updated their system to call booths? correct answer: Chicago Police Department 
 
Who was the first to use an "on the air" voice transmision that was a one-way radio communication from ...
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Add to cartWhere was the first documented form of police communication? correct answer: Old England 
 
In 1870, what city updated their system to call booths? correct answer: Chicago Police Department 
 
Who was the first to use an "on the air" voice transmision that was a one-way radio communication from ...
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Aerial Fire Fighting correct answer: Helicopters or planes used to drop water or fire retardant in large quantities 
 
True correct answer: Medical Calls may require a law enforcement response if crowd/traffic control is needed 
 
quickly and accurately correct answer: It is important for the PST...
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Add to cartAerial Fire Fighting correct answer: Helicopters or planes used to drop water or fire retardant in large quantities 
 
True correct answer: Medical Calls may require a law enforcement response if crowd/traffic control is needed 
 
quickly and accurately correct answer: It is important for the PST...
Senate Bill 800 declared 911 as the National Communications number in what year? 
A. 2001 
B. 1999 
C. 1961 
D. 2004 correct answer: B 
 
FEMA provides services for crisis counseling, unemployment, legal services and special tax considerations. 
A. True 
B. False correct answer: A 
 
"Ethics" is...
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Add to cartSenate Bill 800 declared 911 as the National Communications number in what year? 
A. 2001 
B. 1999 
C. 1961 
D. 2004 correct answer: B 
 
FEMA provides services for crisis counseling, unemployment, legal services and special tax considerations. 
A. True 
B. False correct answer: A 
 
"Ethics" is...
reflective/mirroring correct answer: Repeating back the last word or phrase the caller has just said is an example of the active listening technique ________ 
 
Images/videos forwarding correct answer: Enhanced 911 services involve all of the following EXCEPT: 
 
not always obvious and usually var...
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Add to cartreflective/mirroring correct answer: Repeating back the last word or phrase the caller has just said is an example of the active listening technique ________ 
 
Images/videos forwarding correct answer: Enhanced 911 services involve all of the following EXCEPT: 
 
not always obvious and usually var...
If no life-threatening situation demands immediate action, the incident commander will formulate a(n)? correct answer: Incident action plan 
 
The electronic system that receives data entry, makes resource recommendations, and notifies and tracks those resources before, during, and after Alarms is ...
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Add to cartIf no life-threatening situation demands immediate action, the incident commander will formulate a(n)? correct answer: Incident action plan 
 
The electronic system that receives data entry, makes resource recommendations, and notifies and tracks those resources before, during, and after Alarms is ...
To translate caller information into agency action. correct answer: The role of a telecommunicator is: 
 
The ability to multitask. correct answer: One skill that Telecommunicators must have is: 
 
People tend to form their opinions of the department based on their dealings with the telecommunicat...
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Add to cartTo translate caller information into agency action. correct answer: The role of a telecommunicator is: 
 
The ability to multitask. correct answer: One skill that Telecommunicators must have is: 
 
People tend to form their opinions of the department based on their dealings with the telecommunicat...
A slow dial tone usually indicates correct answer: There is heavy traffic on the switched network 
 
The main regulator of radio frequencies in the United States is the correct answer: Federal Communications Commission (fcc) 
 
The type of 911 service that can be as fundamental as dialing 911 and ...
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Add to cartA slow dial tone usually indicates correct answer: There is heavy traffic on the switched network 
 
The main regulator of radio frequencies in the United States is the correct answer: Federal Communications Commission (fcc) 
 
The type of 911 service that can be as fundamental as dialing 911 and ...
PSAP correct answer: Public Safety Answering Point 
 
3 primary fields of public safety? correct answer: Law enforcement, Fire, EMS 
 
Define: Policy correct answer: A guide to thinking 
 
Define: Procedure correct answer: A guide to action 
 
List 4 basic operational methods of call routing cor...
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Add to cartPSAP correct answer: Public Safety Answering Point 
 
3 primary fields of public safety? correct answer: Law enforcement, Fire, EMS 
 
Define: Policy correct answer: A guide to thinking 
 
Define: Procedure correct answer: A guide to action 
 
List 4 basic operational methods of call routing cor...
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T or F 
 
Emergency calls can come in on any line? correct answer: TRUE 
 
T or F 
 
Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. correct answer: TRUE 
 
The most important information we need to obtain from the caller is ______ since no othe...
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Add to cartT or F 
 
Emergency calls can come in on any line? correct answer: TRUE 
 
T or F 
 
Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. correct answer: TRUE 
 
The most important information we need to obtain from the caller is ______ since no othe...
only connected several devices within a locale for the remote sounding of bells or whistles correct answer: telegraph lines 
 
the first city to use telegraph systems correct answer: Boston 
 
town crier correct answer: delegated citizen making rounds at dusk 
 
the first fire alarm telegraph sys...
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Add to cartonly connected several devices within a locale for the remote sounding of bells or whistles correct answer: telegraph lines 
 
the first city to use telegraph systems correct answer: Boston 
 
town crier correct answer: delegated citizen making rounds at dusk 
 
the first fire alarm telegraph sys...
Telecommunicator correct answer: is defined as a dispatcher or other emergency communications specialist appointed under or governed by the provisions of the Occupation Code 1701.001. 
 
Federal Communications Commission correct answer: regulates the frequency a Telecommunicator transmits public s...
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Add to cartTelecommunicator correct answer: is defined as a dispatcher or other emergency communications specialist appointed under or governed by the provisions of the Occupation Code 1701.001. 
 
Federal Communications Commission correct answer: regulates the frequency a Telecommunicator transmits public s...
as a minimum DOD 6055.6 requires a tele-comunicator to be certified at what hazmat level prior to becoming telecommunicator I/II certified? correct answer: awareness 
 
NFPA standard 1061 recommends public safety dispatchers have all of the following skills except? correct answer: hazmat 
 
Studie...
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Add to cartas a minimum DOD 6055.6 requires a tele-comunicator to be certified at what hazmat level prior to becoming telecommunicator I/II certified? correct answer: awareness 
 
NFPA standard 1061 recommends public safety dispatchers have all of the following skills except? correct answer: hazmat 
 
Studie...
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