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NRF Customer Sales & Service Exam Review with Correct Answers
Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️-All of the above
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- Exam (elaborations)
- • 10 pages •
Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️-All of the above
NRF Certification Test Exam with 100% Correct Answers
brick-and-mortar - Answer ️️-the presence of a physical storefront and face-toface customer experiences closeout stores - Answer ️️-off-price stores that offer an assortment of brandname merchandise at a significant discount off the manufacturer's price
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- Exam (elaborations)
- • 10 pages •
brick-and-mortar - Answer ️️-the presence of a physical storefront and face-toface customer experiences closeout stores - Answer ️️-off-price stores that offer an assortment of brandname merchandise at a significant discount off the manufacturer's price
NRF Retail Industry Fundamentals Exam Questions with Correct Answers
A retail business, owned by shareholders and have centralized decision making for their multiple store locations is called - Answer ️️-corporation In the retail product cycle, what step comes after distribution and products? - Answer ️️-selling
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- Exam (elaborations)
- • 4 pages •
A retail business, owned by shareholders and have centralized decision making for their multiple store locations is called - Answer ️️-corporation In the retail product cycle, what step comes after distribution and products? - Answer ️️-selling
NRF Customer Service Exam Study Guide with Complete Solutions
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
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- Exam (elaborations)
- • 27 pages •
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
NRF Customer Service Exam Study Guide with Complete Solutions
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
- Package deal
- Exam (elaborations)
- • 27 pages •
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
NRF Customer Service Study Guide part 2 With Complete Solutions
Keeping records about customer preferences: • Can help you provide more personalized service to returning customers • Will make customers suspicious of your ability to remember details • Requires an expensive computer system - Answer️️- • Can help you provide more personalized service to returning customers
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- Exam (elaborations)
- • 10 pages •
Keeping records about customer preferences: • Can help you provide more personalized service to returning customers • Will make customers suspicious of your ability to remember details • Requires an expensive computer system - Answer️️- • Can help you provide more personalized service to returning customers
NRF Customer Service Study Guide Part 1 (Questions and Answers)
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
- Package deal
- Exam (elaborations)
- • 10 pages •
A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️-Get to know what the customer wants
NRF Customer Service Study Guide Part 3 with Complete Solutions | Updated 2024
Creating customer loyalty is rewarding for: • The store • The sales associate • The customer • All of the above - Answer ️️-All of the above
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- Exam (elaborations)
- • 11 pages •
Creating customer loyalty is rewarding for: • The store • The sales associate • The customer • All of the above - Answer ️️-All of the above
NRF Exam 2 Questions with 100% Correct Answers Verified & Updated
Who is the most important person in a retail transaction? - Answer ️️-Customer The overall impression someone gets of a busniess or product. - Answer ️️-Company or Product Brand
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- Exam (elaborations)
- • 3 pages •
Who is the most important person in a retail transaction? - Answer ️️-Customer The overall impression someone gets of a busniess or product. - Answer ️️-Company or Product Brand
NRF Test Exam with 100% Correct Answers
Off price retailers - Answer ️️-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer ️️-Offer brand name merchandise at significantly lower price than manufacturer
- Package deal
- Exam (elaborations)
- • 4 pages •
Off price retailers - Answer ️️-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer ️️-Offer brand name merchandise at significantly lower price than manufacturer