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NRF Certification Test A top score is secured with these questions and answers.
brick-and-mortar >> Answer the presence of a physical storefront and face-to-face 
customer experiences 
closeout stores >> Answer off-price stores that offer an assortment of brand-name 
merchandise at a significant discount off the manufacturer's price 
commercial cue >> Answer advertising message that impacts purchase decisions 
comparison shopper >> Answer the customer who spends time searching for the best price 
or deal on the item she is looking to purchase 
con...
- Exam (elaborations)
- • 7 pages •
brick-and-mortar >> Answer the presence of a physical storefront and face-to-face 
customer experiences 
closeout stores >> Answer off-price stores that offer an assortment of brand-name 
merchandise at a significant discount off the manufacturer's price 
commercial cue >> Answer advertising message that impacts purchase decisions 
comparison shopper >> Answer the customer who spends time searching for the best price 
or deal on the item she is looking to purchase 
con...
NRF Customer Service Exam Study Guide ths The questions and answers ensure excellent academic performance.
A good reason for creating an opening for discussion is to: >> Answer Get to know what 
the customer wants 
Which is an appropriate reasons for following up with a customer? >> Answer You finally 
located an item the customer asked for a while back 
T/F: Customer follow-up is always a good idea, no matter what the situation. >> Answer 
False 
How would you handle a situation where a customer wants a brand that you don't carry? >> 
Answer Get permission from him to show...
- Exam (elaborations)
- • 9 pages •
A good reason for creating an opening for discussion is to: >> Answer Get to know what 
the customer wants 
Which is an appropriate reasons for following up with a customer? >> Answer You finally 
located an item the customer asked for a while back 
T/F: Customer follow-up is always a good idea, no matter what the situation. >> Answer 
False 
How would you handle a situation where a customer wants a brand that you don't carry? >> 
Answer Get permission from him to show...
NRF Retail Industry Fundamentals Exam Success is guaranteed with these high-quality questions and answers.
A retail business, owned by shareholders and have centralized decision making for their multiple 
store locations is called >> Answer corporation 
In the retail product cycle, what step comes after distribution and products? >> Answer 
selling 
What item is a retail product >> Answer car tire 
A large facility that manufacturers sent large quantities of product to then distributed to stores is 
called >> Answer distribution center 
The period key term in retail for a peri...
- Exam (elaborations)
- • 3 pages •
A retail business, owned by shareholders and have centralized decision making for their multiple 
store locations is called >> Answer corporation 
In the retail product cycle, what step comes after distribution and products? >> Answer 
selling 
What item is a retail product >> Answer car tire 
A large facility that manufacturers sent large quantities of product to then distributed to stores is 
called >> Answer distribution center 
The period key term in retail for a peri...
NRF Customer Service Study Guide Part 1 These questions and answers promise a superior grade outcome
A good reason for creating an opening for discussion is to: 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants >> Answer Get to know what the customer wants 
Which of the following are appropriate reasons for following up with a customer? 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the customer asked for a while back 
•...
- Exam (elaborations)
- • 6 pages •
A good reason for creating an opening for discussion is to: 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants >> Answer Get to know what the customer wants 
Which of the following are appropriate reasons for following up with a customer? 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the customer asked for a while back 
•...
Customer Service NRF-Chapter 2 The provided questions and answers guarantee academic excellence.
Active Listening >> Answer A structured form of listening and responding that focuses 
attention on the speaker. 
The listener must pay attention to the speaker 
Repeat in own words what he/she thinks the speaker said 
Benefits >> Answer Advantages or rewards of product features 
Closed Ended Question >> Answer Questions that evoke one-word answers 
May I help you? NO 
Closed ended questions begin with: 
Do? 
Will? 
Can? 
Customer Service >> Answer The acting of taking ca...
- Exam (elaborations)
- • 6 pages •
Active Listening >> Answer A structured form of listening and responding that focuses 
attention on the speaker. 
The listener must pay attention to the speaker 
Repeat in own words what he/she thinks the speaker said 
Benefits >> Answer Advantages or rewards of product features 
Closed Ended Question >> Answer Questions that evoke one-word answers 
May I help you? NO 
Closed ended questions begin with: 
Do? 
Will? 
Can? 
Customer Service >> Answer The acting of taking ca...
Financial Accounting and reporting chapter 2 (Questions and Corrects answers provided)
Which of the following transactions does not affect the balance sheet? 
Select one: 
a. Paid off a $3,000 note payable 
b. Purchased $500 supplies on account 
c. Received $4,000 cash from a bank after signing a note payable 
d. Ordered a new machine that will be paid for upon its delivery in two months >>Answer d. 
Ordered a new machine that will be paid for upon its delivery in two months 
Tobias Company purchased inventory on account. This transaction will affect: 
Select one: 
a. Only t...
- Exam (elaborations)
- • 3 pages •
Which of the following transactions does not affect the balance sheet? 
Select one: 
a. Paid off a $3,000 note payable 
b. Purchased $500 supplies on account 
c. Received $4,000 cash from a bank after signing a note payable 
d. Ordered a new machine that will be paid for upon its delivery in two months >>Answer d. 
Ordered a new machine that will be paid for upon its delivery in two months 
Tobias Company purchased inventory on account. This transaction will affect: 
Select one: 
a. Only t...
Financial Accounting and Reporting Standards All solutions are correct, resulting in the best possible grade.
Investors>>Answer External users who use information to understand how companies are doing 
Creditors>>Answer External users who use information to understand the risk and uncertainties 
faced by companies 
Financial Statement>>Answer Primary focus of financial accounting, provides information about 
company financial situation 
Balance Sheets>>Answer Financial statement that shows the company's assets, liabilities, and 
equity at a specific point in time 
Income Stateme...
- Exam (elaborations)
- • 15 pages •
Investors>>Answer External users who use information to understand how companies are doing 
Creditors>>Answer External users who use information to understand the risk and uncertainties 
faced by companies 
Financial Statement>>Answer Primary focus of financial accounting, provides information about 
company financial situation 
Balance Sheets>>Answer Financial statement that shows the company's assets, liabilities, and 
equity at a specific point in time 
Income Stateme...
Fundamentals of Accounting and Financial Reporting Each answer is perfectly right, securing maximum academic success
Accounting>>Answer Recording, classifying, and summarizing financial transactions. 
Accounting equation>>Answer Assets = Liabilities + Equity. 
Assets>>Answer Resources owned by a business that provide future benefits. 
Audit>>Answer An examination of financial records to ensure accuracy and compliance. 
Auditors>>Answer Professionals who perform audits and verify financial statements. 
Balance sheet>>Answer A financial statement that shows assets, liabilities...
- Exam (elaborations)
- • 4 pages •
Accounting>>Answer Recording, classifying, and summarizing financial transactions. 
Accounting equation>>Answer Assets = Liabilities + Equity. 
Assets>>Answer Resources owned by a business that provide future benefits. 
Audit>>Answer An examination of financial records to ensure accuracy and compliance. 
Auditors>>Answer Professionals who perform audits and verify financial statements. 
Balance sheet>>Answer A financial statement that shows assets, liabilities...
Financial Accounting and Reporting Chapter 1 All responses are spot-on, leading to the highest level of performance.
Stockholder>>Answer an owner of shares in a company 
Creditor>>Answer a person or company to whom money is owed. Creditors make money on a loan 
by charging interest. 
Interest>>Answer A fee that is charged by a lender to a borrower for the right to use the borrowed 
funds. The interest charge typically is expressed as an annual percentage rate. 
Dividends>>Answer a distribution of a portion of a company's earnings to a class of its 
shareholders. 
Internal Decision Make...
- Exam (elaborations)
- • 4 pages •
Stockholder>>Answer an owner of shares in a company 
Creditor>>Answer a person or company to whom money is owed. Creditors make money on a loan 
by charging interest. 
Interest>>Answer A fee that is charged by a lender to a borrower for the right to use the borrowed 
funds. The interest charge typically is expressed as an annual percentage rate. 
Dividends>>Answer a distribution of a portion of a company's earnings to a class of its 
shareholders. 
Internal Decision Make...
Financial Accounting and Reporting - Departmental Quiz 1 Every answer is meticulously accurate, securing the best possible score.
₱80M>>Answer Entity A has ending total assets of ₱150M and ending total liabilities of ₱90M. 
Entity A had a beginning equity of ₱30M. If Entity A incurred total expenses of ₱50M during the year, 
how much was the total income? 
Only statements I, II and V>>Answer Evaluate the following statements. Which of the following 
is/are correct? 
I. Accounting is an information system that measures, processes and communicates financial information 
about an economic entity. 
II. Ac...
- Exam (elaborations)
- • 4 pages •
₱80M>>Answer Entity A has ending total assets of ₱150M and ending total liabilities of ₱90M. 
Entity A had a beginning equity of ₱30M. If Entity A incurred total expenses of ₱50M during the year, 
how much was the total income? 
Only statements I, II and V>>Answer Evaluate the following statements. Which of the following 
is/are correct? 
I. Accounting is an information system that measures, processes and communicates financial information 
about an economic entity. 
II. Ac...
Medical Surgical Telemetry B. All answered. Grade A Answers
Answers given are the wrong answers