Hamed Golden Store.

What are examples of principle strategies used to prevent or reduce exposure to bloodborne pathogens? (3)>> Answer following universal precautions, using work practice controls, using engineering controls What is an example of a work practice control? (2)>> Answer using the sharps container properly, washing hands after removing a PPE What produces similar symptoms to hepatitis B?>> Answer hepatitis C What may post exposure treatment for HBV infection include? (2)>>...

Purpose of the BBP standard>> Answer to reduce the risk to employees of exposure to infectious diseases Who must follow the BBP standard>> Answer any employee with exposure to pathogens Needlestick Safety and Prevention Act>> Answer to reduce needlestick and other sharps inuries Occupational Exposure>> Answer any reasonalby anticipated skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material Parenteral>> Answer ref...

The start of the Bloodborne Pathogens standard>> Answer The Bloodborne Pathogens standard is designed to protect the Nation's workers, particularly health care workers, from exposure to the Hepatitis B Virus (HBV) and the Human Immunodeficiency Virus (HIV), and other bloodborne pathogens. The development of this standard by OSHA took more than five years, beginning with close cooperation on the development of a proposed standard with the Centers for Disease Control, Department of H...

All employees with the potential of occupational exposure must receive training on bloodborne and exposure control at least _______. >> Answer Every year Can someone infected with HBV, HCV, or HIV be infectious to others, even if not displaying any symptoms? >> Answer Yes, someone infected with HBV, HCB, or HIV can be infectious to others, even without any symptoms Which of the following has a vaccine available that is tolerated well by most of the population that receives it? ...

Exposure Control Plan >> Answer written plan to eliminate or minimize occupational exposures. The employer must write a plan that lists the jobs where workers may be exposed, along with a list of the tasks and procedures performed by those workers that result in their exposure. Annual Plan Update >> Answer Employers must use input from frontline workers to update the exposure control plan annually. These updates must reflect changes in tasks, procedures, and positions that affe...

Bloodborne pathogens can be which of the following types of microorganisms?>> Answer Viral, bacterial, or fungal Which of the following is NOT a common transmission route for bloodborne pathogens?>> Answer Skin absorption Which of the following is least likely to contain bloodborne pathogens?>> Answer Urine Why are the eyes, nose, and mouth common transmission routes for bloodborne pathogens?>> Answer They are all examples of mucous membranes Which of the following...

Which of the following is not a possible method of transmission for Hepatitis B, Hepatitis C, or HIV?>> Answer Blood splash on properly secured PPE Which of the following has a vaccine?>> Answer Hepatitis B Which of the following presents a sharps hazard?>> Answer Uncapped syringe What are bloodborne pathogens?>> Answer Infectious microorganisms present in human blood Which of the following is an example of an engineering control?>> Answer Using self re- shea...

Satisfied Customer Expectations >> Answer 1. Solve the problem, 2. Understand expectations, 3. Offer options, let customer decide, 4. Surprise the customer!, 5. Be consistent & reliable, 6. Deliver value, 7. Make it quick and easy, 8. Keep it confidential Product Features >> Answer physical characteristics of an item. (size, shape, color, texture, taste, smell) Product Benefits >> Answer Advantages that a customer gets from the product feature. What is the best way to exp...

Body language cues >> Answer conscious or unconscious gestures and movements that express feelings or intentions. Eight Primary Elements of Body Language >> Answer face, eyes, posture, gestures, voice, movement, touch, appearance Service Recovery >> Answer an action the retailer provides to address a service failure. The Four-step Service Recovery Process >> Answer 1. Keep your composure, 2. Apologize and thank the customer, 3. Listen carefully and investigate the s...

Benefits >> Answer Advantages or rewards of product features Closed Ended Question >> Answer Questions that evoke one-word answers May I help you? NO Closed ended questions begin with: Do? Will? Can? Customer Service >> Answer The acting of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customer's requirements are met. Features >> Answer Those things th...