Ugba 105 exam 1 - Study guides, Class notes & Summaries

Heuristic performance model - ️️Performance = motivation; energy * direction; how energy is channelled * opportunity and resources +/- luck (some luck that you can help shape by what you do/don't, other is pure chance) o How motivated are they? o Do they have the knowledge, skills, abilities? o How much opportunity and resources do they have? Negative reinforcement (law of effect) - ️️Increasing behaviors by stopping or reducing negative stimuli, such as shock. A negative reinf...

fundamental attribution error - ️️tendency to overemphasize internal explanations for the behaviors of others, while failing to consider the power of the situation. don't way into account the external factors that may cause an individual to act a certain way, assume the error was due to decisions made by the individual People's behaviors are based on - ️️their perception of what reality is, not reality itself. first impression - ️️formed within the first four minutes of m...

The job characteristics model's primary focus is identifying which job characteristics contribute to - ️️intrinsically motivating work Regis Marruchi's house hunting for a house that primarily will impress his neighbors and colleagues and that he hopes they will view as a sign that he has "made it big." Maslow's hierarchy of needs theory would classify Regis's house hunting as being motivated by __________ - ️️Esteem needs The three major factors in expectancy the...

UGBA 105 Final UPDATED Exam Questions and CORRECT Answers Communication - Correct Answer- #1 source of conflict in organizations Barriers to effective communication - Correct Answer- 1. filtering (choice of words) 2. overload (too much info for receiver to process) 3. timing (receiver not ready to hear message) 4. channel misusage (using email instead of face to face) 5. perceptions (credible or reliable source)

UGBA 105 - Final Exam 2023 Complete Organizational Culture - The set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization The shared assumptions that people and groups learn to follow as they attempt to address issues and problems An organization's culture controls the way employees perceive and respond to the people and situation around them and how they use this information to make dec...