Servicenow cis csm - Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Servicenow cis csm? On this page you'll find 24 study documents about Servicenow cis csm.
All 24 results
Sort by
-
ServiceNow CSM CIS Exam Actual Questions and Answers 2024 with complete solution
- Exam (elaborations) • 35 pages • 2024
-
- $15.49
- + learn more
ServiceNow CSM CIS Exam Actual Questions and Answers 2024 with complete solution
-
ServiceNow CSM (Customer Service Management) - Certified Implementation Specialist (CIS) Exam
- Exam (elaborations) • 17 pages • 2024
-
- $18.99
- + learn more
ServiceNow CSM (Customer Service Management) - Certified Implementation Specialist (CIS) Exam Customer service real world statistics 80% of companies say they deliver superior customer service, but only 8% of people say they receive superior service Does ServiceNow use the same Asset table for both CSM and ITSM? Yes, but there are different subsets of fields for each Asset contact relationships Asset Contacts can be selected from: 1. The Account the asset belongs to 2.The contacts from the par...
-
ServiceNow CSM CIS Exam (Orlando) Latest 2024/25 | Rated A+
- Exam (elaborations) • 23 pages • 2024
-
- $10.99
- + learn more
ServiceNow CSM CIS Exam (Orlando) Latest 2024/25 | Rated A+
-
ServiceNow CIS-CSM Exam Prep Pt2 | with complete solution | 2024/25
- Exam (elaborations) • 14 pages • 2024
-
- $11.49
- + learn more
ServiceNow CIS-CSM Exam Prep Pt2 | with complete solution | 2024/25
-
ServiceNow CIS - CSM (Customer Service Management) Exam Questions & Answers 2023/2024
- Exam (elaborations) • 26 pages • 2023
-
- $10.49
- + learn more
ServiceNow CIS - CSM (Customer Service Management) Exam Questions & Answers 2023/2024 
 
 
Requirements from workshops - ANSWER-are initially documented as stories which creates the product backlog 
 
The product backlog is sorted into - ANSWER-sprints 
 
Three options for logging stories - ANSWER-Centralized services portal, customer production instance, stand-alone engagement instance 
 
Normal Configuration - ANSWER-Applies to customer that says the want the system as-is 
 
Low Configuration...
And that's how you make extra money
-
ServiceNow CIS - CSM (Customer Service Management) Test with correct solutions
- Exam (elaborations) • 27 pages • 2023
-
- $14.99
- + learn more
ServiceNow CIS - CSM (Customer Service Management) Test with correct solutions 
Requirements from workshops 
The product backlog is sorted into 
 
Three options for logging stories 
 
Normal Configuration 
Low Configuration 
 
Major Configuration 
 
Drastic Configuration. 
 
Customer kickoff (Initiate phase) 
Releases are designed in the following ways 
 
Final implementation plans and phases are based on: 
 
CSM - ServiceNow system administrator 
CSM - Customer Support Agent 
CSM - T...
-
ServiceNow CIS-ITSM Questions and Answers Already Passed
- Exam (elaborations) • 25 pages • 2024
- Available in package deal
-
- $10.49
- + learn more
ServiceNow CIS-ITSM Questions and 
 
Answers Already Passed 
 
Config Management - Ways to create CI Manually, 
Import external data, 
Use ITOM Discovery 
 
What are the baseline problems states? New 
 
Assess 
Root Cause Analysis 
Fix in Progress 
Resolved 
Closed 
 
Request Fulfillment Life-cycle (4) Submission, Approval, Fulfillment, Closure 
 
Change Life-cycle (4) Creation & Scope, Approval Implementation, Closure 
 
Incident lifecycle (4) Creation & Classification, 
Investigation & Diagnos...
-
ServiceNow CSM CIS Exam 2022 All Possible Questions and Answers
- Exam (elaborations) • 24 pages • 2022
-
- $12.99
- + learn more
ServiceNow CSM CIS Exam 2022 All Possible Questions and Answers
-
ServiceNow CIS - CSM
- Exam (elaborations) • 20 pages • 2024
-
- $7.99
- + learn more
ServiceNow CIS - CSM
-
SERVICENOW CIS - CSM (CUSTOMER SERVICE MANAGEMENT) QUALITY EXAM STUDY REVIEW SOLUTION 2022
- Exam (elaborations) • 19 pages • 2022
-
- $11.49
- + learn more
SERVICENOW CIS - CSM (CUSTOMER SERVICE MANAGEMENT) QUALITY EXAM STUDY REVIEW SOLUTION 2022
Did you know that on average a seller on Stuvia earns $82 per month selling study resources? Hmm, hint, hint. Discover all about earning on Stuvia