Tqm - Study guides, Class notes & Summaries
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WGU C215 Operations Management | 70 Questions with 100% Correct Answers | Verified | Latest Update | 27 Pages
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Which definition is used for quality evaluates how well a product performs its intended function? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement - Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement - 14 points for quality...
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Ensuring Quality Care- Final Exam with Correct Answers
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methods to improve quality of care - Answer-quality assurance (QA), continuous quality improvement (CQI), total quality management (TQM), benchmarking, leapfrog group, and quality indicators (QIs) 
 
case management protocols - Answer-also known as clinical pathways;streamline charting process; encourage documentation across multidisciplinary teams; systematically monitory variances from prescribed plans of care; identify how client care and progress vary from a predetermined plan; enable more a...
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THE RIGHT TIME FOR TQM?
- Exam (elaborations) • 3 pages • 2024
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The same tools and strategy 
zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA 
 that apply to production. sales, and distribution are 
applied to environmental management, allowing environmental managers to then 
speak the same language as the rest of the business. This crosses the real historic 
hurdle of the envimnment being viewed as an outsider to basic business 
zyxwvutsrqponmlkjihgfedcbaZYXWVUTSRQPONMLKJIHGFEDCBA 
 WHAT ARE THE MAJOR BARRIERS TO TQM M ENVIRONMENTAL MANAGEMENT? 
d...
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BUSI 411 Quiz Quality Management & Managing Waiting Lines
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Quiz: Quality Management & Managing Waiting Lines 
1. If customer satisfaction does not always lead to customer loyalty, firms may need to 
focus additional effort on __________ strategies. 
a) remediation 
b) retention 
c) rework 
d) repatriation 
e) reprocessing 
2. ISO 9000 currently stresses _____ of a certified organization. 
a. minimizing harmful environmental effects 
b. product diversity 
c. inclusion of reused components in the office equipment 
d. a minimum of four supervisory levels 
...
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TQM M EXAM LATEST UPDATE
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TQM M EXAM LATEST UPDATE...
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WGU C215 Study Guide – FINAL Latest Updated 2022 Already Passed
- Exam (elaborations) • 25 pages • 2022
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WGU C215 Study Guide – FINAL Latest Updated 2022 Already Passed Total Quality Management (TQM) Philosophy 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality 
Process Capability Index (Cpk) Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. 
Six Sig...
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BOMI FM Fundamentals Questions with 100% Correct Answers | Latest Version 2024 | Verified
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BOMI FM Fundamentals Questions with 
100% Correct Answers | Latest Version 
 
2024 | Verified 
 
quality assessment - Facilities management responsibilities such as evaluating the effectiveness of 
service, benchmarking, management of audits, and development of innovative improvements 
 
What professional aspect of facilities management distinguishes it from related professions? - 
coordination across traditionally separate disciplinary lines 
 
How can a facilities manager best improve worker p...
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Operation Management and TQM Exam Questions With Complete Guaranteed Answers.
- Exam (elaborations) • 10 pages • 2024
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KAIZEN - correct answer japanese word meaning continous improvement 
 
TWO CHARACTERISTIC OF KAIZEN - correct answer Kai 
Zen 
 
KAI - correct answer means change 
 
ZEN - correct answer means good 
 
TWO TYPES OF KAIZEN - correct answer Gemba Kaizen 
Teian Kaizen 
 
G...
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WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
- Exam (elaborations) • 70 pages • 2022
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WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Total Quality Management (TQM) Philosophy 
Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses bo...
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WGU C215 Final Exam Study Guide Questions and Answers (Latest Update)
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WGU C215 Final Exam Study Guide Questions and Answers (Latest Update) 
Total Quality Management (TQM) Philosophy - Correct answer-1. customer focus 
2.	continuous improvement 
3.	employee empowerment 
4.	use of quality tools 
5.	product design 
6.	process management 
7.	managing supplier quality
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