Howdy Study guides, Class notes & Summaries

Texas Roadhouse Server Training UPDATED Exam Questions and CORRECT Answers What is service with a HEART? - CORRECT ANSWER- H - Howdy (greeting 15-45 seconds) E - Engage (Drinks/order 2-3 mins) A - Arrive (apps 6-8 mins, entrees 12-15 mins) R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes) What are the adjectives to associate with each letter in HEART? - CORRECT ANSWER- H - Friendly, Energetic, Fun E - Knowledgeable, Passionate, Care/Concern

What is our mission statement? Legendary Food, Legendary Service What is our story? Legendary Margaritas, Ice Cold Beers, Hand Cut Steaks, Made-from-Scratch Sides and Dressings, Fresh Baked Bread, Fall-of-the-Bone Ribs What should you do if your table tells you their silverware or plate is dirty? Apologize, Take Plates/Silverware Away, Bring Guest New Plates/Silverware What is the temperature danger zone? 40-140 When should you wash your hands? After using the re...

What is service with a HEART? - Answer-H - Howdy (greeting 15-45 seconds) E - Engage (Drinks/order 2-3 mins) A - Arrive (apps 6-8 mins, entrees 12-15 mins) R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes) What are the adjectives to associate with each letter in HEART? - Answer-H - Friendly, Energetic, Fun E - Knowledgeable, Passionate, Care/Concern A - Proud, Present, Attentive R - Kind, Courteous, Respectful T - Genuine, Memorable, Grateful What are our m...

Texas Roadhouse Training Study Guide 2023 with complete solution H.E.A.R.T Howdy Engage Arrive Respond Thank You Howdy Energy Fun Friendly Engage Passion Care/Concern Knowledge Arrive Proud Present Attentive Thank You Grateful Genuine Memorable Kent's Top Ten 1. Knowledgeable Servers 2. Sense of Fun 3. Urgency on Greetings 4. Manager Table Visits 5. Three Table Sections 6. Restroom Focus 7. Lighting, Music Levels, TV's, Temperature 8. Bartender Speed, Awareness...

Texas Roadhouse Training Study Guide 2023 with complete solution H.E.A.R.T Howdy Engage Arrive Respond Thank You Howdy Energy Fun Friendly Engage Passion Care/Concern Knowledge Arrive Proud Present Attentive Thank You Grateful Genuine Memorable Kent's Top Ten 1. Knowledgeable Servers 2. Sense of Fun 3. Urgency on Greetings 4. Manager Table Visits 5. Three Table Sections 6. Restroom Focus 7. Lighting, Music Levels, TV's, Temperature 8. Bartender Speed, Awareness...

Which of the following are operators, and which are values? * 'hello' -88.8 - / + 5 - Answer The operators are +,-,*,and /. The values are 'hello' ,-88.8, and 5. Which of the following is a variable , and which is a string ? spam 'spam' - Answer The variable is spam; the string is 'spam'. Strings always start and end with quotes. Name three data types. - Answer The three data types are integers, floating point numbers, and strings. What is an expression made up of ? Wha...

Gretting the guest (ex.) - Hi, welcome to Texas Roadhouse my name is _____ and I will be your server today. Have you guys been with us before? (If yes) Well welcome back. So that means you guys are familiar with fresh baked bread, hand cut steaks, and fall off the bone ribs right? (If no) so we have fresh baked bread baked every 5 minutes, award winning fall off the bone ribs, hand cut steaks cut daily, legendary margaritas and ice cold beer served right from our bar and sides and salads that ar...

Gretting the guest (ex.) - Hi, welcome to Texas Roadhouse my name is _____ and I will be your server today. Have you guys been with us before? (If yes) Well welcome back. So that means you guys are familiar with fresh baked bread, hand cut steaks, and fall off the bone ribs right? (If no) so we have fresh baked bread baked every 5 minutes, award winning fall off the bone ribs, hand cut steaks cut daily, legendary margaritas and ice cold beer served right from our bar and sides and salads tha...

What does G.R.O.W. mean? - Answer-guests always have right of way What does 10-4 stand for? - Answer-smile at 10 ft away, talk at 4 ft away What are the 6 operational goals? - Answer-1. Leader at the door 2. Image 3. Training 4. First time guest 5. Alley Ralley 6. Manager in the window List the 4 core values - Answer-Passion, partnership, integrity, fun What does H.E.A.R.T mean? - Answer-H - howdy and the greeting, guests should be greeted within 45 seconds (ENERGY, FRIENDLY, FUN) E -...

Texas Roadhouse Training Exam Verified 100% Correct!! H.E.A.R.T Howdy Engage Arrive Respond Thank You Howdy Energy Fun Friendly Engage Passion Care/Concern Knowledge Arrive Proud Present Attentive Thank You Grateful Genuine Memorable Kent's Top Ten 1. Knowledgeable Servers 2. Sense of Fun 3. Urgency on Greetings 4. Manager Table Visits 5. Three Table Sections 6. Restroom Focus 7. Lighting, Music Levels, TV's, Temperature 8. Bartender Speed, Awareness, Known Gue...